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Checking Information on the Phone
Listen to the audio file and click on the images below to get examples of questions found in the workbook.audio2.1norm-noiseremoval.mp3
Here are some links to websites where you can learn more about the topics in the unit and further practice the different skills presented.
Tips, suggestions and useful phrases for speaking on the phone:
- English Club
offers you general advice on how to use English while communicating on the phone as well as other links to the telephone-related practice in English.
A glossary and a “useful phrases” bank for effective communication on the phone.
Interactive practice for making appointments on the phone:
For more activities on COULD, CAN, WOULD and SHOULD:
- Addresses all modals and their roles in the English language.
- A very detailed look at modals in English.
For more activities on the polite English
For more activities on adjectives:
Return to Receptionist Workbook