resources

Resources for Language Learners

Congratulations on learning a new language. In order to encourage and support you in your efforts to maintain your new skills, we have provided some links to websites, tools and activities that you...

Lexicon Evaluation

In 2006 the McGill Training and Retention of Health Professionals Project undertook a process aimed at evaluating a number of existing lexicons specific to the health and social services field and...

Resources for Language Trainers

This section of the website provides links to numerous tools and materials for teaching a language for professional purposes and is designed to support the trainers and training organizations...

Receptionists Workbook

The self-study workbook and accompanying audio and video documents present a variety of scenarios based on typical situations involving medical receptionists and clients. Language learners who view...

Unit 2

Checking Information on the Phone Listen to the audio file and click on the images below to get examples of questions found in the workbook.

Unit 3

Helping an Anxious Patient Watch the video and click on the links below to download related exercises.

Unit 1

  Here are some links to websites where you can learn more about the topics in the unit and further practice the different skills presented. More practice on phone numbers:

Unit 4

  Here are some links to websites where you can learn more about the topics in the unit and further practice the different skills presented.

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