Lean Six Sigma Green Belt for Healthcare

The Program for Operations Excellence is proud to be offering this training session on Lean Six Sigma for Healthcare. Instructor Alex Boussetta has been regularly giving this training to healthcare professionals in private sessions.

Lean Six Sigma Green Belt for Healthcare (4 days)

  • Online - Oct 26 (Mon), Oct 27 (Tues), Nov 2 (Mon) and Nov 5 (Thurs), 2020 - Register Today

The cost of the online training session is $2189.00 CDN.

Lean Six Sigma Green Belt for Healthcare (3 days)

  • Online - Oct 26 (Mon), Oct 27 (Tues) & Nov 2 (Mon), 2020 - Register Today

The cost of the online training session is $1599.00 CDN.

For any inquiries, please email leansixsigma [at] mcgill.ca or call 514-398-4066.

If you do not see a date that works for you, please fill out the expression of interest form below in order to receive the latest updates of our upcoming sessions.

  • Training offered over 3-4 days from 9 AM to 5 PM.
  • Training includes an exam.
  • A "Certified Healthcare Lean Sigma Green Belt" certificate will be issued after participating in the training, case study and passing the exam.

Pre-requisites & Cancellation Policy

Cancellation Policy

McGill University reserves the right to cancel any course for lack of sufficient attendees, in which case registration fees will be fully refunded. If applicants cancel less than two weeks prior to the start of the class, they will be charged $100.00. Applicants also have the right to send a replacement, if they are unable to attend the session.


Attendees must have at least two years of relevant full-time work experience in healthcare (no internships).

Lean training is subject to a minimum of 20 people. On the occasion when less than the minimum number have booked, McGill University reserves the right to cancel the course and registration fees will be fully refunded.

Objective of Lean Six Sigma for Healthcare

At the end of the training, the participants will be able to:

  • Understand the Lean Six Sigma methodology
  • Understand how it is integrated with the IHI Improvement model
  • Apply it to transactional and operational processes, in a healthcare environment
  • Identify root causes of a problem
  • Identify wastes and constraints (bottlenecks)
  • Find and implement solutions
  • An optional fourth day allows the participants to get a Lean Six Sigma Green Belt and Lean Management Certification as they would acquire tools and experience related to Lean Enterprise goals, values, Lean Management.

Career aspects

Knowledge of the Lean Six Sigma methodology has become a prominent skill for professionals in Development, Manufacturing and Service companies, and is a rising trend in the healthcare field. Experience and training in that methodology is usually an asset for Management, Professional, and Quality positions.

A Lean Six Sigma Green Belt for HealthCare certificate will be given after the exam correction.

Alex BoussettaTeaching method

  • Theory will be given regularly throughout the seminar
  • Case studies and exercises will be used to experiment the tools and methodology
  • An exam will also be given (1 hour)
  • This training is spread on 3 days
  • Short project plan to be submitted 2 weeks after the class (3-4 hours of work)
  • A Lean Six Sigma green belt certificate for Healthcare will be given after the exam correction and submission of the project plan
  • A Lean Six Sigma green belt for healthcare and Lean management certificate will be awarded to the participants who register to the optional fourth day


Alex Boussetta, Eng. M. Eng., PMP, Agile SMC, EP
Certified Six Sigma Master Black Belt
Affiliate Member, Desautels Faculty of Management, McGill University
Executive Consultant, Operational Excellence, Abacus Team Inc.

For any inquiries, please email leansixsigma [at] mcgill.ca or call 514-398-4066.

Course Outline

Day 1

  1. Overview of Lean Six Sigma
    1. Explanation of the evaluation process and exam
    2. Context of continuous improvement
    3. Experimenting the Lean principles
    4. Overview of the methodology and phases
    5. Integration of RDMAIC with the Institute for Healthcare Improvement model
  2. Recognize and Define phase (phase 1): defining the problem and the project
    1. Selecting the right projects to improve
    2. SWOT tool
    3. A1 matrix
    4. Hoshin Kanri overview
    5. Defining the project (mission statement, SIPOC)
    6. Setting objectives
    7. Defining the project team
    8. Force field analysis
  3. Measure Statistical notions review
    1. Statistical notions
    2. The metrics: Sigma, DPMO, yields
    3. Histograms
    4. Behavior of the Gaussian (normal) distribution

Day 2

  1. Measure phase (phase 2): measuring the actual performance
    1. Voice of the customer
    2. Root cause analysis: Brainstorming, Cause and effect diagrams, 5W
    3. Mapping the process and analysis of the mapping
    4. Data collection
    5. Sample size calculation
    6. Process capability : Cpk, Cp, DPMO
  2. Analyze phase (phase 3): identifying the vital factors
    1. Graphical tools and interpretation : Pareto Chart, run chart, pie chart, scatter plot, etc
    2. Understanding the variation:
    3. Selection of the factors to improve: wastes and variation

Day 3

  1. Improve phase - PDSA (phase 4): selection the right solution
    1. Selecting the right solution
    2. Creativity tools
    3. Scenario evaluations and selection, Pugh Matrix
    4. Test Plan development
    5. Study: Results review and optimization
    6. 5S and Visual Management
  2. Control phase (phase 5): maintaining the improvements
    1. Setting a control plan
    2. Control charts and statistical process control:
    3. Post mortem and audits
    4. Evaluating the gains
  3. Introduction to the Lean Daily Management System

Day 4 (Optional)

  1. Value stream mapping
    1. Value stream mapping vs Process Mapping
    2. Takt time
    3. Value stream mapping steps and rules
    4. Analysis: wastes, clouds, bottleneck
    5. Value Stream Improvement Planning
  2. Toyota Production System leadership values and Lean Enterprise culture
    1. Total employee involvement
    2. Quick response
    3. Target conditions
    4. Action driven leadership
    5. Habits, standard work
    6. Driving accountability
  3. Focus on Gemba walks and the coaching Kata
    1. Gemba walk principles
    2. Coaching fundamentals
    3. Putting it all together: Lean Daily Management System and pilot rooms

Why choose McGill?

An Institution of International Renown

McGill University is one of Canada's best-known institutions of higher learning and one of the leading universities in the world while the Desautels Faculty of Management is ranked as one of the world’s top international business schools. The faculty has been re-accredited by the European Quality Improvement System (EQUIS) for the maximum period of five years, and is a member of the United Nations’ Principles for Responsible Management Education (PRME) initiative and the Graduate Management Admission Council (GMAC), a non-profit organization of leading graduate business schools worldwide.

Accredited Training Providers

Council for Six Sigma CertificationThe Program for Operations Excellence at the Desautels Faculty of Management offers training opportunities tailored to meet the needs of corporate executives and professionals. This program has been delivering quality and operations related courses to students and industry professionals for over twelve years in the Montreal and Toronto areas.

The Council for Six Sigma Certification is a professional accrediting body within the Six Sigma industry. The accredited training providers are rigorously reviewed to ensure that they meet an extensive checklist of compliance.

EQUIS accreditation


Principles for Responsible Management Education (PRME)

Fill the information form below to stay informed on upcoming course dates.

Coronavirus (COVID-19)

Updated: 2020/03/26

In accordance with the Quebec government’s latest directive, McGill University will remain closed until further notice, except for necessary activities. Your program office is still available to support you during this time. Should you have any questions or concerns, you may email your program office directly.

Please visit our COVID-19 FAQ page for the latest information.

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