Leslie Keating, Senior Vice President of the Commercial Branch of IBM Canada, is responsible for maintaining IBM’s leadership position for IT Services across all industry sectors in Canada. In this role, Leslie oversees the needs of all IBM Strategic Outsourcing clients across the country, by strengthening customer relationships and developing and implementing business solutions to help them compete in a global marketplace. She has overall delivery, growth, client satisfaction and P&L responsibility. She is a dynamic leader, focusing on the importance of client value in the services IBM delivers.
Leslie’s previous assignments as Vice President of IT Services in the Financial Services Sector and the Communication, Industrial and Distribution Sectors included managing the outsourcing relationships, business development and infrastructure services for clients. Prior to that, she was Vice President of Securities Industry Services, delivering end-to-end utility application and trading services to over half of Canada’s brokerage business.
In addition, a series of sales and sales management roles, serving both large and midmarket clients, round out her 27 year career with IBM. Leslie’s background also includes leadership roles in a variety of finance, strategy and organizational changes. Leslie holds a Bachelor of Commerce Degree from McGill University and has attended a variety of executive development programs at Harvard and Western.