Darshan Jain is Head of Technology & Operations at fast-growing operations-focused firm The Burnie Group. In this role, Darshan leads consulting teams that help clients adopt best practice workforce management and automation technologies such as Operations Excellence, Robotic Process Automation, and Blockchain. Always keen to exceed stakeholder expectations, Darshan has successfully delivered high-impact projects at Farber Financial, TD Insurance, CIBC Mellon, JLL, and CPPIB amongst others.
Previously, Darshan was Vice President at Active Operations Management, where he worked with senior executives to dramatically transform management methods and business culture for organizations such as Bank of Montreal, Harris Bancorp, Barclays and TD Canada Trust. Earlier, Darshan was Director of the Analytics Practice within the Advisory Services Group at Experian, where he built significant operational efficiencies for banking clients around the world.
Darshan holds an MBA from McGill University, a Certificate in International Management from the Stockholm School of Economics, and a BSc from the University of Toronto.