Better listening can be a strength for introverted leaders
There is a long-held bias against introverted people in leadership roles, but introverted leaders can excel, especially when they’re leading a proactive team. One of the major strengths of introverts is their ability – and willingness – to listen. Introverted leaders often choose to wait before expressing their ideas, avoiding the need to dominate every conversation, as highlighted by Prof. Karl Moore in Forbes.com.
Businesses would benefit from deeper understanding of artificial intelligence
Generative AI has recently garnered significant attention, yet many individuals possess only a superficial understanding of the technology, as outlined by Professor Maxime Cohen in an open letter published in Le Devoir.
E-commerce vehicle acquisitions face hurdles due to existing laws
During the 2023 Los Angeles International Auto Show, Hyundai and Amazon revealed plans to enable vehicle purchases on their e-commerce platform by 2024. However, this option is not currently available. Since 2018, it has been possible to browse a digital showroom of Hyundai vehicles, but not to complete the purchase. Even when the company introduces the capability to buy vehicles online, widespread availability is unlikely.
Beaver Tails CEO Pino Di Ioia credits tenacity with fuelling success
It all began with a summer job selling Beaver Tails at a Montreal amusement park in 1987. Now, more than 35 years later, Pino Di Ioia (BCom’92, MBA’93) stands as the company’s CEO. He acquired the brand rights in Quebec in 1998, expanding its presence there before assuming leadership of the head office a few years later. Today, the company boasts over 200 locations across Canada, adding approximately ten new ones each year. Di Ioia attributes his success to perseverance.
In times of crisis, there can be benefits to diversifying messages across different social media accounts
We live in an age of information, and we’re able to obtain it through many different channels. During disasters, many people turn to social media, and there is an orthodoxy in the field of crisis communications that organizations should speak in a consistent voice across different accounts and platforms. But Changseung Yoo is challenging that notion.
Small businesses can also benefit from AI
Big businesses are deploying artificial intelligence to streamline their supply chains, cut labour costs, and better understand their customers. For small- and medium-sized enterprises, keeping pace can be a daunting task.
In less hierarchical workplaces, mentoring is a two-way street
As an ever greater number of people stay in the workforce later into their lives, there are more generations working together than ever before. Older generations should be sure they listen to their younger colleagues, according to Associate Professor Karl Moore. “The workplace is less hierarchical than it used to be, and their truth is almost as good as my truth,” he says in an interview on BNN Bloomberg.
Artistic approaches to creativity can be model for business leaders
On stage, singer, producer, and DJ Luka Hollinger reinvents himself as the persona Rondo Banks. The Montreal-based musician sees the shift as a way to express himself in a genuine way. Hollinger views creativity as a choice, and believes that conscious decisions to be more creative can lead to a transformative overflow into all aspects of life.
MIPC asks students to devise decumulation strategies for an inflationary environment
For its 7th edition, the 2023 McGill International Portfolio Challenge (MIPC), as part of McGill’s Sustainable Growth Initiative (SGI), gathered over 80 teams from 27 countries to address retirement challenges amidst inflation. Participants tackled the task of developing decumulation strategies for the fictional Maple Leaf Pension Plan, simulating real-world data.
Avoiding simple mistakes can help you manage your money
In a recent video interview with 24 heures, Benjamin Croitoru, Associate Professor of Finance and Associate Dean of Undergraduate Programs at McGill Desautels, shared valuable insights on navigating financial challenges amidst the economic uncertainties of 2024.
Local bakery works with the Bensadoun School of Retail Management to guide move to check-out automation process
The pandemic hit many businesses hard, and the artisanal bakery and café Mamie Clafoutis was one of them. Their seven locations in Montreal and Ottawa were forced to reduce their hours to one shift per day. As they’ve emerged from the storm, they have sought ways to keep their costs low, and one of them is by automating checkout.
Theatre piece brings awareness to humanitarian efforts
Art occupies an important place in the life of the former international president of Doctors Without Borders / Médecins Sans Frontières (MSF), Joanne Liu (MDCM'91, IMHL'14, DSc'16).
The pandemic pushed tipping too far, but customers can push back
A recent video sharing one woman’s New Year’s resolution to no longer tip has gone viral, proving that, for many consumers, tipping has become excessive. Just a few years ago, diners often ponied up 15% on a restaurant bill or bar tab. As restaurants were forced to close during the pandemic, tip prompts creeped up to 18%, 20%, or even 30%. Tip prompts were also added to many other services where tipping had never been customary – like drive-thru windows and even deli counters.
Maxime Cohen and Saibal Ray named Top Retail Experts for 2024
Two faculty members of the Bensadoun School of Retail Management (BSRM) have been named to Rethink Retail’s Top Retail Experts (TRE) list for 2024, one of the most prestigious global accolades in the Retail and Consumer Packaged Goods (CPG) industry.
Universities must go beyond the ivory tower
The ivory tower sits on a solid foundation, but it could use a little shaking up, writes Professor Henry Mintzberg in a University World News article co-authored with his daughter Susan Mintzberg, a doctoral candidate in social work at McGill University. They argue that an overemphasis on a few top journals is one of the issues of the current model.
