Retailers can ease customer anxiety after the pandemic changed grocery shopping

2 Nov 2021

There is nothing more essential than the food that sustains us. Even during the strictest lockdowns, grocery stores remained open for business.

How retailers can survive Montreal’s shift to red alert

Published: 7 October 2020

On September 30, 2020, Quebec announced that Montreal’s COVID alert system would be upgraded to red, with various businesses forced to close their doors for an initial 28-day period. If Quebec...

2020 Virtual Smart-City Operations and Analytics Conference

Tuesday, October 20, 2020

The Smart-City Operations and Analytics Conference will take place virtually on Tuesday, October 20, 2/desautelsCategory: Desautels Faculty of Management

Rethinking the food sector for a post-pandemic world

Published: 3 September 2020

The inaugural Retail Innovation Challenge hosted by the Bensadoun School of Retail Management in June set out to help businesses adapt to their new reality brought on by COVID-19. A report by...

Delve: Adapting our Global Supply Chains During a Historic Pandemic

Published: 20 July 2020

For the last several decades we have been conditioned to assume that necessities like food items and cleaning supplies will be readily available whenever we require them. But the COVID-19 pandemic...

Delve: The Retailer’s Post-Pandemic Playbook

Published: 2 July 2020

Even if the spread of COVID-19 shows signs of slowing down and retail stores begin to reopen, the economic recovery from the shutdown will be long and convincing people to visit brick-and-mortar...

Preparing case studies for today’s learners

Published: 23 June 2020

In business schools, operations management (OM) and analytics courses often use case studies to drive student learning. While OM cases have traditionally focused on applications in production and...

McGill alumni webcast - Talking shop: How COVID-19 is reshaping the retail industry

Tuesday, June 23, 2020 12:00to13:00

The swiftness and severity of the COVID-19 pandemic, and the ongoing uncertainty over when it will subside, have drastically altered our shopping habits and shaken the retail industry to its core....

Delve: Consumer Behaviour in the Post-Pandemic Retail Landscape

Published: 19 June 2020

As the world rallies to contain the spread of COVID-19, consumers continue to adapt to the new normal, characterized by stringent physical distancing and self-quarantining measures. In such a...

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