Lego has built next-level brand loyalty

Published: 23 July 2025

When people an affinity for a brand, they can feel as though it’s their friend. And Lego has a powerful brand. For many, the mere mention of the Denmark-headquartered maker of plastic building...

When AI is used to set wages, it sets them higher than humans would

Published: 9 October 2025

When AI sets wages, it pushes them higher, according to recent research by Maxime Cohen, a Professor of Retail and Operations Management at the Bensadoun School of Retail Management. Cohen...

Desautels alumnus Sam Greene helped the Blue Jays reach the World Series

Published: 4 November 2025

In the 2025 Major League Baseball playoffs, the Toronto Blue Jays pitching staff has often looked dominant, even against some of the best batters in the world. Sam Greene (BCom’20, MMA’21) has...

IT teams can bring insights into how best to deploy AI

Published: 7 August 2025

Business leaders understand that AI has the power to generate tremendous value, but it is IT teams that have a deeper understanding of the underlying processes and what’s going on behind the scenes...

Insights from the Reshaping the Future of Retail Conference

Published: 7 October 2025

Meghan Markowski (MMR'25) captures key takeaways from this year's Reshaping the Future of Retail Conference, which brought together over 250 retail leaders, academics, and students at Montreal’s...

Starbucks’ choice to shut pick-up only locations could hurt bottom line

Published: 23 October 2025

Beginning in 2026, Starbucks will be phasing out its mobile order pick-up only locations, abandoning an approach built for speed and efficiency. In an earnings call, Starbucks CEO Brian Niccol said...

Dean Yolande Chan named Fellow of Royal Society of Canada

Published: 14 November 2025

Yolande E. Chan, Dean and James McGill Professor at the Desautels Faculty of Management, has been named a Fellow of the Royal Society of Canada (RSC), one of the country’s highest academic honours....

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