In this new series hosted by Dave Kaufman, Prof. Yu Ma discusses how the Covid-19 pandemic has affected our relation to grocery stores, how shopping has changed in the last year, and what can be done from a technological perspective to improve the shopping experience and perhaps even help the consumer make more informed and healthier choices at the store.
The ‘New Normal’ is a collaboration between journalist Dave Kaufman and Delve. Each episode looks in-depth at a different aspect of the new normal that we are all navigating due to the COVID-19 pandemic.
This episode is available on all major podcast platforms.
Associate Professor, Marketing; Bensadoun Scholar
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Montreal-based journalist and commentator