This website and its contents will soon be replaced by the new Virtual Student Wellness Hub.


Book an Appointment with a Counsellor

There are many services and resources that are available to support you in your wellness that you can access and register for without an appointment. Check out our Get Started and Workshops & Groups sections for more information. These resources can be a great way to start working on your wellness today or while waiting for an appointment.

If you want to meet with a counsellor, an appointment can be requested by telephone (514-398-3601) or in person (Brown Student Services Building, 3600 rue McTavish, Suite 4200, East Wing). You can meet with a clinician specific gender, a French speaking counsellor, or a member of our PRIDE team, please let the receptionist know when booking your appointment.

What to expect in your first appointment:

In your first appointment, you'll meet with your primary clinician to develop a wellness plan. Your primary clinician is a licensed mental health professional (or professional-in-training) that will talk with you about what you’ve been going through, and work with you to help you start feeling better.

At the end of your first appointment you and your primary clinician will develop a wellness plan. Wellness plans are made up of different resources that are suited to the issue you want to work on and your treatment goals. They can consist of follow-up appointments with your primary clinician, groups, workshops, TAO, peer support, or referrals to the community.

Mental health isn’t static so your wellness plan is intended to be flexible, and you can schedule a check-in with your primary clinician to update and adjust your plan.

To get the most out of your first appointment please keep the following in mind:

  • What are your mental health goals? For example, what do you want to work on changing in your life? Are you looking for coping tools, or are you looking for a better understanding of an issue?
  • Your feedback is important to your primary clinician and you’ll get more out of your appointment if you have an open discussion with your primary clinician about how you’re working together. If you feel like something is missing in your appointment, talk to your primary clinician about this so you can address this together.

Duration of Treatment

Short-term psychotherapy is provided at Counselling Services. The timeline of treatment will be determined between the counsellor and student, based on the student's need.

If you feel you are in a crisis situation in which you require help without delay, please refer to Urgent Care for instructions on how to proceed. 

What to Bring to Your Appointment

You will be asked to present your McGill ID card at each appointment.  If you have outstanding fees due to missed appointments or late cancellations, payment can be made by debit or credit.

Cancellation Policy

Due to the high demand for our clinic services, students who cancel their appointments with less than 24 hours before their appointment will pay a $15.00 cancellation fee. Students who do not contact us to cancel will be charged $30.00.

Please note: To access services, you must be currently enrolled and paying the Student Services fee. The fee is automatically charged to the student account of undergraduate students, graduate students and postdoctoral fellows every fall and winter term. Certain other categories of students may opt to pay a fee to use the services.