McGill’s COVID-19 Case Management Process


If you are experiencing COVID-19 symptoms or have received a positive test, report your symptoms or diagnosis here.

Montreal Public Health has asked the University to handle the reporting of COVID-19 symptoms and positive cases for McGill students and employees who have been on our campuses. This includes ensuring spaces are disinfected and/or contact tracing is completed following the guidelines Public Health has provided to the University, for all symptomatic or positive students and employees who have been on our campuses while they could be contagious (the “contagion period”)

As per Montreal Public Health and the U.S. Center for Disease Control guidelines, the contagion period is defined as 48 hours before the appearance of symptoms, or, if asymptomatic, 48 hours before the date of a positive COVID-19 screening test. 

The process involves:

  1. Reporting COVID-19 symptoms or a positive test: If a McGill student or employee develops symptoms of COVID-19 or tests positive AND they have been on campus during their contagion period (that is, in the 48 hours before they developed symptoms, or, if they did not develop symptoms, in the 48 hours before they took their test), they must call 514-398-3000 as soon as possible. “On campus” is defined as any McGill property or rental spaces, including student housing (residence) and athletics facilities. 
  2. Confidential interview: McGill’s Case Management Group (CMG) conducts a confidential interview with the person to find out where they were on campuswho they had contact with, the vaccination status and other information for completing a case assessment.
  3. Case assessment: The gathered information is assessed to determine 1) if additional disinfection of spaces is needed (mainly if the space was not disinfected by the individual after use, or not disinfected since the user was in the space), and/or 2) the risk level of any identified contacts. 
  4. Disinfection (for symptomor positive cases): Spaces where the person has been during their contagion period are closed and disinfected if necessary
  5. Informing contacts (only for positive cases): The CMG contacts anyone who is considered high- or moderate-risk, according to public health guidelines, and gives them steps to follow, such as getting tested. The CMG will also contact instructors and students if someone in a class tests positive, even though classroom contacts are considered low risk if students are wearing procedural masks. 

  6. Follow up: The CMG asks high- or medium-risk contacts to report back on the results of their tests to ensure that there has been no transmission on campus. 

  7. On-campus transmission and outbreaks: If two or more cases occurring within a short period could be linked to contact on campus, then the situation is considered on-campus transmission. In the event of multiple linked cases, or an outbreak, the Case Management Group activates the Outbreak Response Group and works with Montreal Public Health authorities to manage the outbreak.

  8. Publishing case statistics: The CMG provides a weekly summary of the number of cases reported to them anwhether or not there has been on-campus transmission, which is published Tuesday on the COVID-19 case tracker 

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