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Beyond Training: Needs Analysis

In this hands-on applied course, participants will learn how to assess and measure training needs in the organization.  The course provides valuable research, tools, techniques, and proven methodologies to help participants provide value beyond fulfilling training requests. The methodologies reviewed in the course help present the value of learning, the needs of the learners and the organization, as well as help measuring whether the needs are met during and after implementation of the training intervention for sustained results over time.

Date: TBA
Time: 3 days
Location: 688 Sherbrooke Street West
Fee: $1,095.00
Alumni fee: $931.00


By the end of this course, participants will be able to:

  • Apply the basic principles of an effective needs assessment process to a performance improvement need in your organization
  • Develop and present a Performance Improvement Plan of Action
  • Measure the effectiveness of the training at 4 levels to help identify its effectiveness and ongoing improvement opportunities of training interventions

Topics covered

High-level topics include:

  • Systems Approach to Performance Improvement
  • Needs Assessment and Return on Investment Process
  • Tools and Techniques
  • Barriers and Solutions


Sonia Di Maulo, M.A., CRP (Certified ROI Professional)


Sonia Di Maulo is an award-winning performance improvement professional, author, and founder of Harvest Performance. She is passionate about helping leaders find the right approaches and processes to grow their teams’ potential through trust and collaboration.
Her Master’s degree in Educational Technology and a Bachelor’s degree received with distinction in Communication Studies are the foundations for her passion. In 2003 and 2011 Sonia received Awards of Excellence from the International Society of Performance Improvement for Outstanding Instructional Interventions.
She works with local, national, and global companies in diverse sectors with an important focus on delivering needs-based solutions that are meaningful, sustainable, and improve the way we work and connect. Using proven performance improvement practices and principles, Sonia helps organizations improve their work environment and team engagement. It’s all about relationships.

Cancellation Policy

All cancellation & substitution requests must be made in writing. The following Cancellation Policy applies:

Up to 14 days prior to the start date: Full refund
7 days prior to the start date: Refund minus $100 Cancellation fee
Within 7 days of the start date: No Refund, however suitable participation substitution will be permitted

If no notice is given prior to the start of the event(s) and you fail to attend, you will be liable for the full course fee.

McGill SCS reserves the right to cancel an event up to 5 days prior to its start.


Contact Information

Telephone: 514-398-5454

E-mail: pd.conted [at]

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