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Comprehensive Business Analysis

Dates: January 30 - June 12, 2018

Day & Time: Tuesdays, 6 - 9 p.m. + 2 Saturdays  9 - 5 p.m. (April 7 & May 26).

Duration: One evening per week from 6 - 9 p.m. 20 lectures (3 hours each), plus two mandatory Saturday workshops (8 hours each)

Location: McGill Campus, Downtown Montreal

Fee: $2,650.00*

Alumni fee: $2,253.00*

Course Number: CBUS 210 (D1, D2)

Continuing Education Units (CEUs): 16
IIBA® PD hours: 76
PMI-PBA® (PMI Professional in Business Analysis) Contact Hours/PDUs: 76 (42.50 Technical, 18.00 Leadership, 15.50 Strategic)

* Fees for non-credit courses apply


This course is part of the Professional Development Certificate in Project Management. For more information, click here.

This course is part of the Professional Development Certificate in Business Analysis. For more information, click here.

If you wish to register for an individual course without being admitted to a certificate program, please click here for registration instructions.


This course addresses the fundamental principles of business analysis and the tools & techniques at the disposal of business analysts to help projects achieve their goals. It provides an understanding of the roles of the business analyst, skills and competencies used by the business analyst and demonstrates techniques to plan, manage, analyze, document and communicate requirements at all levels.

This course is aligned with the industry standard Business Analysis Body of Knowledge® Guide (BABOK® Guide v3), published by the International Institute of Business Analysis® (IIBA®) and with the Business Analysis for Practitioners: A Practice Guide, published by the Project Management Institute (PMI)®.

Who Should Attend

• Business analysts, Project managers, project team members
• Team leaders
• Consultants
• Process Analyst, Enterprise Analyst
• QA primes, Subject matter experts
• Those wishing to enter the world of business analysis

Why is Business Analysis Critical in Today's World?

Did you know that...

According to PMI’s 2014 Pulse of the Profession® in-Depth Report on Requirements Management:

  • Inaccurate requirements gathering remains one of the primary causes of project failure (38 percent).
  • 47% of unsuccessful projects fail to meet goals due to poor requirements management.
  • 49% - only half of organizations report that they have the necessary resources in place to properly perform requirements management, leaving the other half of organizations lacking resources.
  • 24% - fewer than one in four organizations report doing well in recognizing and developing skills needed for effective management of requirements.
  • 34 % - one out of three organizations is not doing very well or anything at all in the critical area of skills development specific to requirements management.
  • Only 46% of organizations report using a formal process to ensure unbiased requirements validation for projects, and 26 percent say objective validation is generally done, though no formal process is in place.
  • 20% - only one in five organizations report high requirements management maturity.


At the end of this course participants are able to:
• Plan, manage, analyze, document, model and communicate requirements
• Demonstrate a solid understanding of the underlying principles of business analysis on which the IIBA® standard 'BABOK®' Guide is based
• Articulate the key roles, responsibilities and skills required of a successful Business Analyst
• Formulate a requirements’ management plan which will define all types of requirements including business, stakeholder, solution (functional & non-functional) & transition requirements
• Acquire the skills & competencies to elicit quality requirements
• Learn business analysis techniques: analysis, modeling (process & data), documentation, communicating, verifying & validating requirements.
• Become more effective change agents
• Become catalyst in identifying root causes to problems
• Develop and generate creative and innovative solutions
• Prepare to eventually qualify and write the IIBA CBAP®° CCBA™* ECBA ® or PMI-PBA** certification exams.

° For more information on the CBAP® (Certified Business Analysis Professional™) eligibility, click here.
* For more information on the CCBA® (Certification of Capability in Business Analysis™) eligibility, click here.
For more information on the ECBA® (Entry Certificate in Business AnalysisTM) eligibility, click here.
** For more information on the PMI-PBA (PMI Professional in Business Analysis) eligibility, click here.

The Classroom Environment

• Limited class size
• Small group workshops
• Constructive feedback
• Interactive and participative
• Designed for productivity

Topics Covered

• Strategic analysis
• Stakeholder analysis
• Business analysis planning
• SMART requirements & attributes
• Requirement management & monitoring
• Requirements in the project life cycle
• Requirements elicitation & collaboration techniques
• Interactive communication for success
• Facilitating the requirement workshop
• Introduction to modeling
• Business process modeling techniques (BPMN)
• Use Cases (UML)
• Business rules & data models
• Requirements verification & validation
• Solution assessment & transitioning to deployment
• Presenting requirements
• Lean 6 Sigma in the BA world
• The agile business analyst
• Business Analysis standards: IIBA®, BABOK®, CBAP®,CCBA™, ECBA® , PMI-PBA®
• Business analysis Workshops (2) - Case study


Georges Bryson

Robert (Bob) Abbott


For information regarding tuition payment please refer to: Student Accounts

Third Party Billing

If you have an agreement with your employer whereby the company should be billed directly for your course fees, please refer here for instructions on initiating a Third Party Sponsorship.

Course Drop/Withdrawal Policy

  • Any time prior to the 1st class: Course Drop Period with Full Refund.
  • After the 1st and before the 2nd class: Course Drop Period with Refund minus $20 fee.
  • After the 2nd class: Course Withdrawal with No Refund.

Frequently Asked Questions

Are there any pre-requisites for this course?
Students are expected to have access to the Internet.
Do I need to purchase any course material?
No, the required course Business Analysis Program binder which includes all the presentation slides, illustrations, business cases and exercises that you will need for the course and a copy of the Business Analysis Body of Knowledge® Guide Version 3.0 will be provided at no additional cost during your first class.
Are there any additional recommended readings?
Although the course binder includes all the material you will need for this course, some students find the following optional text to be a useful complement:

Wiegers, Karl Eugene, Software Requirements, 3rd Edition, Microsoft Press, 2013. ISBN: 978-0735679665.

This book is also available at the McGill Bookstore.

What are CEUs?
CEUs are Continuing Education Units. A Continuing Education Unit is a measure of the number of hours of participation - contact and/or study - in an organized Continuing Education activity. One CEU represents ten hours of participation. Participants who successfully complete the Comprehensive Business Analysis course earn 16 CEUs.

What are IIBA® PDs/CDU’s?
For initial IIBA® CBAP®/CCBA™ certification, the term IIBA® uses is Professional Development hours, or PD hours when referring to the structured learning experience requirement. The number of Credit Hours for this course 1 hour of PD = 1 hour of classroom time x 76 hours = 76 PDs. Participants who successfully complete the Comprehensive Business Analysis course earn 76 IIBA® PDs.

For those Business Analysts who are seeking recertification, the term IIBA® uses is CDU (Continuing Development Units). The CDUs may be applied by IIBA® Certified Business Analysis Professionals (CBAP®) towards their maintenance of certification under the IIBA® Continuing Certification Requirements Program (CCR). Click here to visit the IIBA's website and find out more.
Can I take this course without being evaluated?
If you do not wish to be evaluated, you can fill out a Request for Non-Evaluation form at the Department prior to the second class. Your McGill transcript will show a grade of NE (Not evaluated). You will find the Request for Non-Evaluation form here. Note that students who request non-evaluation will not receive an Attestation of successful completion from McGill University, nor will they be granted CEU's.



The PMI Professional in Business Analysis designation (PMI-PBA®) is a registered mark of the Project Management Institute, Inc.

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