Advising – General Information
We can help you plan your course of study.

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General Information Advising

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How to Use our Services

General Questions

The staff at Client Services can provide you with general information on:

  • School policies and procedures
  • Course fees
  • Registration requirements

If you have general questions regarding policies and procedures, course fees, registration and admission requirements, you can contact us by info.conted [at] (email.)



General Advising by Email

If you have submitted your application for admission into a program, have logged into Minerva to review your application details and still have questions, please contact admissions.conted [at] (Admissions).


Be sure to ask for assistance well in advance of admission and registration deadlines and peak periods. Wait times may be longer during these periods.


Peak periods are:

  • 3 weeks before application deadline dates
  • 2 weeks before classes start dates
  • 1 week after course start dates

If necessary, an appointment can be made with an individual advisor.



Consulting a Program/Academic Advisor

Advisors provide guidance to students and potential students, assisting them in making informed academic choices. The advising process is there to help you obtain the best education possible. The advising component is one of partnership, with shared responsibilities and planning your course of studies properly is key to achieving success.


Some of the services offered by advisors include:

  • General guidance related to your field of interest
  • Providing information about rules, regulations and requirements governing specific programs and courses
  • Guiding your course selections to make sure you meet the requirements of your program
  • Offering guidance in planning your credit load and upcoming deadlines
  • Helping you manage your academic situation during periods of personal, financial or medical difficulty
  • Evaluation of requests for approval of inter-university transfer credits
  • Revision of International Student Study Plans
  • Serve as a direct link to other University resources



Booking an Appointment with an Advisor

After you have consulted our website, for more complex questions about program or course requirements, scheduling or academic regulations or any of the items listed above, please contact robert.guirguis [at] (Robert Guirguis) to book an appointment.


Your request will be answered within 3 – 5 business days (during non-peak periods).

NOTE: While advisors and staff can provide guidance, it remains your responsibility to ensure:

  • The completeness and accuracy of your course selection and registration
  • Compliance with the program and course requirements
  • Observance of the regulations and deadlines


Client Services
+1 514-398-6200
688 Sherbrooke Street West, Suite 1199 Montreal, Quebec, Canada H3A 3R1
Hours of Operation

In accordance with the Quebec government directive, all McGill in-person events, on or off campus, are cancelled until Summer, 2021.

Client Services continues to provide essential services remotely during this period to assist you. We are doing our best to attend to your inquiries on a timely basis, however, please be patient as some services may take more time than usual. 

During the period of  January 11 to August 31, 2021 please note our hours of operation:

Monday – Friday 9:00 am to 5:00 pm.

Stay Healthy and Keep Safe.

The Client Services team


Bryan Jim
Administrative and Student Affairs Coordinator | Adjoint administratif et services aux étudiants
Translation Studies | Unité de formation en traduction
Fax: +1 514-398-1769
688 Sherbrooke Street West, Suite 1173 Montreal, Quebec, Canada H3A 3R1


English and French Language Programs
France Bruneau
514-398- 7514
Hours of Operation

Advising Services are available 9 am to 5:00 pm, Monday to Friday.

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