Certificat d'études supérieures (Cert. étu. sup.) en gestion des services de santé

À propos de ce programme

Credit

Faites progresser votre carrière grâce à un programme adapté à vos besoins. En conjuguant votre expérience professionnelle en soins de santé à des connaissances spécialisées en gestion, vous atteindrez rapidement vos objectifs professionnels.

Plus d'information

Horaires programme et cours

Résultats

Le programme est conçu pour vous permettre de :

offrir des services de soins de santé de manière efficace et productive;
analyser des états financiers, des budgets, des établissements de coûts et des pratiques de comptabilité responsable;
diriger et gérer le changement dans un milieu de travail dynamique.

Critères d'admission

** Veuillez noter que ce programme est réservé aux organismes de santé et / ou de services sociaux. **

Un baccalauréat dans une discipline quelconque et une moyenne pondérée cumulative minimale de 3,0/4,0 ou 3,2/4,0 au cours des deux dernières années d’études universitaires à temps plein en plus de l’un des critères suivants :

trois années d’expérience récente de travail dans un poste d’administration ou de recherche ou en tant que clinicien dans le domaine de la santé; le candidat doit soumettre un curriculum vitae et deux lettres de recommandation;

- un certificat en gestion de services sociaux et de santé.

Le candidat aux programmes Développement de carrière et perfectionnement professionnel doit être compétent en anglais.

Courses & Workshops

Credit Courses

Cours obligatoires

CACC 520 Accounting for Management. (3 credits)

Automne 2018, Hiver 2019, Automne 2019

This course covers financial and managerial accounting. The course provides an understanding of the various financial statements as well as cost behaviour, cost/volume/profit relationships, budgets, responsibility accounting and relevant costing.

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CMS2 533 Lean Operations and Performance Management in Health Services. (3 credits)

Automne 2018, Hiver 2019, Printemps/Été 2019

Role of operations management and how to create public value by delivering services effectively and efficiently, and measure the performance of the organization, including how the lean approach in healthcare can provide “outside of the box” solutions to resolve process issues and improve quality, cost and delivery of healthcare services.

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CPL2 532 Leading Change. (3 credits)

Printemps/Été 2018, Automne 2018, Hiver 2019, Automne 2019

Leading and managing change issues, including the leader as a change agent and the change process itself. Various models of change and change leadership will be reviewed, as well as follower reluctance or resistance to change and strategies that leaders can use to gain follower commitment.

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Cours complémentaires

CGM2 510 Project Management: Tools and Techniques. (3 credits)

Printemps/Été 2018, Automne 2018, Hiver 2019, Printemps/Été 2019, Automne 2019

Focus on main concepts and theories of project management from initiation to close-out. Topics include: project life cycle, planning, scheduling, implementing, monitoring, controlling, close-out and ethics. The concepts presented apply to projects of various sizes, types and degrees of complexity.

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CHLC 580 Health Services Management Field Project. (3 credits)

Automne 2019

Students will work on team projects and apply the knowledge and skills gained through the program to solve a real workplace problem. The project could be in a service (health care, education, banking/insurance, etc.), logistics or manufacturing organization.

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CHLC 590 Topics in Health Care. (3 credits)

Specialized course covering an advanced topic in the health care area selected from current issues or themes in literature.

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CORG 553 Employee and Labour Relations. (3 credits)

Automne 2018, Automne 2019

Industrial relations framework, its legal, political, social, economic, ecological and ethical subsystems. Processes governing union-management relations, collective bargaining and dispute resolution, and the roles of executives, supervisors, employees, employee representatives, HR-IR professionals in effective employee relations in unionized and non-unionized environments.

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CORG 556 Managing and Engaging Teamwork. (3 credits)

Skills and knowledge to work better in teams, to leverage team strengths and avoid or resolve obstacles to build effective teamwork. Topics include: team development, building trust, decision-making in teams, resolving team conflicts and enhancing creativity in groups.

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CPL2 510 Communication and Networking Skills. (3 credits)

Printemps/Été 2018, Automne 2018, Automne 2019

This course will provide students with leadership skills pertaining to communication and networking in the workplace. Topics covered include influencing, appraising situations, business networking, teamwork and delivering effective presentations.

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