Certificat d'études supérieures en gestion des services de santé

Offered by:Administration & Governance
Degree:Gr Cert in Health Serv Mgmt

Program Requirement:

** This is a restricted program. **

This graduate certificate is designed for practising health care professionals who want to acquire leadership skills to pursue a career in management or for managers and administrators who wish to upgrade their business and management knowledge for a senior management role. Focus is on the current changes and challenges in health systems across Canada, such as new funding models, evolving organizational changes, human resource challenges, financial sustainability, and greater demand for integration. A problem-based approach to teaching and learning will be taken, whereby students identify a real workplace operational problem and apply the theoretical concepts they learn to analyze and apply innovative and practical solutions.

Required Courses (9 credits)

• CACC 520 Accounting for Management 3 Credits

  Offered in the:
  • Fall
  • Winter
  • Summer

  
  

  Accountancy: This course covers financial and managerial accounting. The course provides an understanding of the various financial statements as well as cost behaviour, cost/volume/profit relationships, budgets, responsibility accounting and relevant costing.

  Offered by: Administration & Governance

  • Corequisite: CMS2 500

  • Terms
    • Fall 2022
    • Winter 2023
  • Instructors
    • Thierry Cohen, Ralph Cecere
    • Thierry Cohen
• CMS2 533 Lean Ops&Perf Mgmt in Hlth Ser 3 Credits

  Offered in the:
  • Fall
  • Winter
  • Summer

  
  

  Management Science (SCS): Role of operations management and how to create public value by delivering services effectively and efficiently, and measure the performance of the organization, including how the lean approach in healthcare can provide “outside of the box” solutions to resolve process issues and improve quality, cost and delivery of healthcare services.

  Offered by: Administration & Governance

  • Corequisite: CHLC 500.

  • Terms
    • Winter 2023
  • Instructors
    • There are no professors associated with this course for the 2022-2023 academic year
• CPL2 532 Leading Change 3 Credits

  Offered in the:
  • Fall
  • Winter
  • Summer

  
  

  Policy: Leading and managing change issues, including the leader as a change agent and the change process itself. Various models of change and change leadership will be reviewed, as well as follower reluctance or resistance to change and strategies that leaders can use to gain follower commitment.

  Offered by: Administration & Governance

  • **This course will be held on May 13, May 26, June 10 and June 16.
  • **Due to the intensive nature of this course, the standard add/drop and withdrawal deadlines do not apply. Add/drop is the first lecture day and withdrawal is the second lecture day.

  • Terms
    • Fall 2022
    • Summer 2023
  • Instructors
    • Robert E Saggers

Complementary Courses (6 credits)

• CGM2 510 Proj Mgmt: Tools & Techniques 3 Credits

  Offered in the:
  • Fall
  • Winter
  • Summer

  
  

  Management: Focus on main concepts and theories of project management from initiation to close-out. Topics include: project life cycle, planning, scheduling, implementing, monitoring, controlling, close-out and ethics. The concepts presented apply to projects of various sizes, types and degrees of complexity.

  Offered by: Management & Entrepreneurship

  • Restrictions: Open to students currently in a program. Not open to Special Students.
  • **Due to the intensive nature of this course, the standard add/drop and withdrawal deadlines do not apply. Add/drop is the second lecture day and withdrawal is the fourth lecture day.

  • Terms
    • Fall 2022
    • Winter 2023
  • Instructors
    • Andrew Chasse, Christian Champenois
    • Andrew Chasse, Linda Corbeil, Sylvain Gauthier
• CHLC 580 Health Serv Mgmt Field Project 3 Credits

  Offered in the:
  • Fall
  • Winter
  • Summer

  
  

  Health Care: Students will work on team projects and apply the knowledge and skills gained through the program to solve a real workplace problem. The project could be in a service (health care, education, banking/insurance, etc.), logistics or manufacturing organization.

  Offered by: Administration & Governance

  • Prerequisites: CACC 520, CMS2 533, CPL2 532 and (CGM2 510 or CHLC 590 or CORG 556 or CPL2 510 or CORG 553)

  • Terms
    • This course is not scheduled for the 2022-2023 academic year
  • Instructors
    • There are no professors associated with this course for the 2022-2023 academic year
• CHLC 590 Topics in Health Care 3 Credits

  Offered in the:
  • Fall
  • Winter
  • Summer

  
  

  Health Care: Specialized course covering an advanced topic in the health care area selected from current issues or themes in literature.

  Offered by: Administration & Governance

  • Prerequisite: CHLC 500
  • Note: Content will vary from year to year.

  • Terms
    • This course is not scheduled for the 2022-2023 academic year
  • Instructors
    • There are no professors associated with this course for the 2022-2023 academic year
• CORG 553 Employee and Labour Relations 3 Credits

  Offered in the:
  • Fall
  • Winter
  • Summer

  
  

  Organizational Behaviour: Industrial relations framework, its legal, political, social, economic, ecological and ethical subsystems. Processes governing union-management relations, collective bargaining and dispute resolution, and the roles of executives, supervisors, employees, employee representatives, HR-IR professionals in effective employee relations in unionized and non-unionized environments.

  Offered by: Administration & Governance

  • Restrictions: Restricted to students in the Diploma in Human Resources Management, Diploma in Management (Human Resources concentration), & Grad. Certificate in Human Resources Management.

  • Terms
    • Fall 2022
  • Instructors
    • Pascal Rochefort
• CORG 556 Managing and Engaging Teamwork 3 Credits

  Offered in the:
  • Fall
  • Winter
  • Summer

  
  

  Organizational Behaviour: Skills and knowledge to work better in teams, to leverage team strengths and avoid or resolve obstacles to build effective teamwork. Topics include: team development, building trust, decision-making in teams, resolving team conflicts and enhancing creativity in groups.

  Offered by: Administration & Governance

  • Terms
    • Fall 2022
  • Instructors
    • Sonia Di Maulo
• CPL2 510 Commun. & Networking Skills 3 Credits

  Offered in the:
  • Fall
  • Winter
  • Summer

  
  

  Policy: This course will provide students with leadership skills pertaining to communication and networking in the workplace. Topics covered include influencing, appraising situations, business networking, teamwork and delivering effective presentations.

  Offered by: Management & Entrepreneurship

  • Terms
    • Fall 2022
    • Winter 2023
  • Instructors
    • Brendan J Walsh
    • Brendan J Walsh