RESOLVED: Microsoft Teams Phone Issue: Outbound External PSTN Calls Unavailable

Published: 29 November 2024

We are currently experiencing an issue where outbound external calls from Microsoft Teams phone are not functioning. Our team is actively investigating the cause. Incoming calls and internal Teams...

Teams update: the Files tab is being renamed Shared

Published: 15 December 2025

As part of Microsoft’s latest Teams update, the Files tab (in channels and chats) is being renamed Shared. This change is being gradually rolled out. Some McGill users will see this change before...

Microsoft Teams issue on Mac

Published: 26 April 2023

Microsoft's recent standard service update inadvertently introduced a code error causing Microsoft Teams to intermittently crash for Mac client users. Microsoft is on track to deploy a fix by the...

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