RESOLVED: Workday service disruption

Published: 20 February 2026

UPDATED Feb. 20, 2026, 14h58 Workday service has been restored. Thank you for your patience.

RESOLVED: Temporary Issue with Lenel Building Access

Published: 17 February 2026

We are currently investigating a system-wide issue affecting Lenel building access for some students and postdoctoral fellows. Impacted individuals may find their building access is unexpectedly...

RESOLVED: Microsoft Teams Phone Issue: Outbound External PSTN Calls Unavailable

Published: 29 November 2024

We are currently experiencing an issue where outbound external calls from Microsoft Teams phone are not functioning. Our team is actively investigating the cause. Incoming calls and internal Teams...

New lock screen image on McGill-managed computers

Published: 11 September 2025

French follows... We are excited to announce a new look coming to the Windows lock screen on computers managed by IT Customer Services (ICS).

Ban of DeepSeek on McGill devices / Interdiction d'utilisation de DeepSeek sur les appareils de McGill

Published: 14 April 2025

This message is published on behalf of Paul Chamberland, Chief Information Officer & Associate Vice-Principal IT Services. / Ce message publié au nom de Paul Chamberland, Dirigeant Principal de...

Staff Directory decommissioned – Staff to update/review Workday information

Published: 4 December 2024

As of January 31, 2025, McGill IT Services has decommissioned the McGill Staff Directory. This initiative aims to streamline processes, improve security against phishing attacks, and replace...

Updates to MyCreds™: Enhanced eTranscript and document Sharing for students!

Published: 4 December 2024

We’re excited to share new features to MyCredsTM, the platform accessed through the ES Services (Enrolment Services eStore & MyCredsTM) in Minerva, that allows students to securely share...

Microsoft Teams update: Private Teams only for enhanced security!

Published: 14 November 2024

Important update for Microsoft Teams users! Starting November 27, 2024, all newly created Microsoft Teams groups were set to Private by default. If you attempt to create a new team, the Public...

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