seminar

7Jun2018

Best practices for an outstanding customer service
 

Dealing with people effectively is not always an easy task. Yet employees on the front lines are often the first—and the largest—factor in how customers see your business, as well as in your business’s long-term success.

Discover untapped opportunities and develop strong customer skills using simple and effective ways to deal with clients—even demanding ones. The end goal is to provide you with the tools you need to foster an authentic bond with all your customers.

Classified as: customer service, training, Executive Education, McGill Executive Institute, seminar, management, Montreal

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