Status update - Tuesday, Dec. 17 at 11:44 am: This Lync issue reported earlier has now been resolved. Original announcement - Tuesday, Dec. 17 at 11:25 am: Lync phones are currently only able to make and receive calls between other Lync phones. They cannot make calls to external phones or non-Lync McGill phones. Please check the IT Services website (www.mcgill.ca/it) for status updates. We apologize for this inconvenience.