Talking about racism in the workplace can be uncomfortable, but that’s how you know that it is working, according to Gina Wilson, the Deputy Minister, Diversity and Inclusion and Youth and Senior Associate Deputy Minister, Canadian Heritage. Wilson encourages managers and employees to talk about practical things that encourage reconciliation.

Classified as: Karl Moore, Strategy and Organization (C), Equity, Diversity, and Inclusion, Sustainability
Published on: 8 Jun 2022

Russia’s attack on Ukraine was not unexpected, but its scale surprised many. “There was a common expectation of escalation in the East and the South,” says Mykhaylo Petechuk (MBA’13), who has worked for McKinsey & Company in Ukraine. “But no one expected the launch of missiles into every region of the country.”

Classified as: Karl Moore, Strategy and Organization (C), Master of Business Administration (MBA), MBA Alumni
Published on: 8 Jun 2022

Canada’s airline duopoly has kept airfares high, and Flair Airlines set out to challenge that with ultra-low-cost flying. A foreign ownership stake brought the company under investigation by the Canadian Transportation Agency, but many Canadians are sympathetic to the notion of a feisty underdog challenging the status quo, according to Professor Karl Moore.

Classified as: Karl Moore, Strategy and Organization (C)
Published on: 8 Jun 2022

The fashion industry is responsible for about 4% of global greenhouse gas emissions, and most originate with the raw materials used in clothing -- like leather, cotton, and synthetic fibres. Evoco is working to reduce fashion’s emissions. Led by James Robinson, the Toronto-headquartered company provides sustainable materials to leading footwear producers like Kodiak and Timberland. The company claims to have saved 948,900 kg of carbon emissions, and in an interview with Prof.

Classified as: Karl Moore, Strategy and Organization (C), Sustainability
Published on: 2 Jun 2022

Joanne Liu (MDCM'91, IMHL'14, DSc'16) is no stranger to health emergencies. The physician and former International President of Médecins sans Frontières is leading McGill’s efforts to prepare for future health emergencies. As the director of the Pandemic and Health Emergency Readiness Lab, Liu is seeking to develop solutions to current crises and prepare for future ones. There is an acceleration of local epidemics becoming pandemics, and that is somewhat linked to pressure on our environment, Liu told Desautels Prof.

Classified as: Karl Moore, Strategy and Organization (C), International Masters for Health Leadership (IMHL), IMHL Alumni
Published on: 2 Jun 2022

Bombardier is all in on business jets, and that seems to be a good thing. The Montreal-headquartered aerospace company sold off its commercial aviation business to focus on building the business jets that serve the travel needs of the ultra-wealthy, and the pandemic has given that choice a boost. Demand for private jets soared as COVID-19 restrictions were enacted, and it has not yet come back to earth. For every business jet that Bombardier ships, it’s receiving 2.5 new orders. While some might long for the days that the company was manufacturing commercial aircraft, Prof.

Classified as: Karl Moore, Strategy and Organization (C)
Published on: 18 May 2022

Acting like an extrovert is exhausting for introverted people–and vice-versa. Prof. Karl Moore encourages everyone to take mental breaks during the day to recharge. An introvert with a meeting-heavy schedule that demands a lot of interpersonal interaction might need to schedule a solo walk, while an extrovert who is working from home might need to take time to get outside and talk to their neighbours.

Classified as: Karl Moore, Strategy and Organization (C)
Published on: 11 May 2022

When customers don’t pay their bills, it can be a major drain on a business. To collect unpaid bills, creditors have long relied on credit control specialists who use techniques like outbound phone calls. But that’s 20th-century technology, and Dimitri Raziev (BCom’09) spotted an opportunity to modernize the approach.

Classified as: BCom Alumni, Bachelor of Commerce (BCom), Karl Moore, Strategy and Organization (C)
Published on: 4 May 2022

The specifics of leadership in a virtual environment differ from in-person, but some core aims remain the same. Whether a team is working remotely or at the office, it’s important that managers create a psychologically safe workplace, according to Prof. Karl Moore. In a virtual environment, leaders must be purposeful in planning meetings and communications, and foster an environment workers feel able to freely speak and share their ideas without fear of punishment or humiliation.

Classified as: Karl Moore, Strategy and Organization (C)
Published on: 2 May 2022

Flair Airlines wants to bring low-cost airfares to Canadian cities, but despite strong demand, the Edmonton-based carrier could lose its license this May. At issue is the role of the investment firm 777 Partners LLC. The Miami-based company owns a 25 per cent stake in Flair, leases aircraft to it, and controls its board of directors. The control they exert is the reason that Flair is facing preliminary investigation by the Canadian Transportation Agency (CTA), Prof. Karl Moore told the Financial Post.

Classified as: Karl Moore, Strategy and Organization (C)
Published on: 2 May 2022

Data can tell you a lot about the current state of business, and what the future holds. That’s information that companies can use to make strategic decisions, and it is multiplying quickly. Up to 90 per cent of all data was created in the past two years alone. To leverage, Prof. Maxime Cohen recommends executive education programs in data science as a way to understand the possibilities, and communicate effectively with data scientists.

Classified as: Maxime Cohen, Bensadoun School of Retail Management, Operations Management (T), Karl Moore, Strategy and Organization (C)
Published on: 2 May 2022

Employees need to feel appreciated to maintain workplace morale – but not everyone receives positive feedback in the same way. Gary Chapman and Paul White’s book The 5 Languages of Appreciation in the Workplace provides managers with a framework to make their employees feel that their contribution is valued, writes Prof. Karl Moore in Forbes.com.

Classified as: Karl Moore, Strategy and Organization (C)
Published on: 2 May 2022

In a two-part series in Forbes, Prof. Karl Moore and Lainie Yallen (BCom’18) explore psychological safety in the workplace.

Classified as: Karl Moore, Strategy and Organization (C), BCom Alumni
Published on: 22 Apr 2022

An author’s job is to empathize, to go outside of their world to explore and understand. To indulge in life, and not be judgmental – to immerse yourself as much as possible. Kunal Basu has used this approach to author a series of best-selling novels that explore diverse experiences, from 6th-century painters to contemporary sex workers in India.

Classified as: Karl Moore, Strategy and Organization (C)
Published on: 22 Apr 2022

Parental leave is available to both mothers and fathers, but men often do not take this time off–even though it helps them bond with their children and support their partner. This is partly due to work culture, but competition for top talent could help change this, according to Prof. Karl Moore. By encouraging male employees to take parental leave, companies can differentiate themselves.

Classified as: Karl Moore, Strategy and Organization (C)
Published on: 8 Apr 2022

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