Some aspects of introversion can make parents think something’s wrong with their child, but it can be more productive to embrace these traits rather than forcing them into extroverted tropes. “As avid listeners, introverts can capture information that some extroverts might overlook,” said Prof. Karl Moore for a CNBC article. “Unlike extroverts, introverts aren’t known to jump to conclusions, and as a result, they garner more attention and appreciation from an audience when they do speak.”

Climate anxiety is real, and sometimes it can feel overwhelming, but the key to addressing it is to stop dwelling and start doing. Business owners can do more than most. The McGill Sustainability Systems Initiative wants to help them do exactly that, writes Prof. Karl Moore for Forbes.com. Called PIVOT for short, the program is led by Prof. Dror Etzion, and it’s creating an online community where business owners can share and discover what others do.

First Nations’ band managers typically play dual roles, serving as both finance and human-resources manager, but finances are often their primary focus, says Miranda Kennedy, the Vice President of Human Resources at Okimaw Community & HR Solutions, a company that works with First Nations and related organizations. “Rarely is anyone in the band office equipped to manage employee grievances, workplace safety or updating policies and procedures,” Kennedy told Prof. Karl Moore in an interview for The Globe and Mail.

Old software, bad weather, and high passenger volumes contributed to Southwest Airlines’ meltdown over the 2022 holiday season, which caused the cancellation of thousands of flights in just a few days. But there are other factors that have impacted airline performance too--during the pandemic, air traffic slowed down significantly, and airlines laid off part of their workforce, said Prof. Karl Moore in an interview with CBC Radio’s On the Coast with Gloria Macarenko.

High costs for labour and a shortage of key skills have contributed to serious challenges for airlines. And there is still turbulence ahead for the industry, says Ed Sims, the former CEO of WestJet. To make this situation even more challenging, shareholders are growing impatient after several years of losses, Sims told Prof. Karl Moore in an interview for Les Affaires.  According to Sims, increased cooperation through partnerships are a step that airlines could take to resolve the industry’s shortages of labour and skills. 

There are more than 50,000 Indigenous businesses in Canada. They operate in every sector of the economy, and contribute $32 billion to the country’s GDP. And Indigenous businesses are poised to grow further, said Dr. Marie Delorme in an interview with Prof. Karl Moore for The Globe and Mail. Economic prosperity is critical to achieving reconciliation, says Delorme, who is CEO and founder of the Imagination Group of Companies. The National Indigenous Economic Strategy is a road map.

Even if executives solicit employee feedback, they don’t necessarily have the skills to enter into a dialogue about it. Being able to think on your feet is an important skill in a leader, and Prof. Saku Mantere says that music is one way to develop it. “Jazz teaches us communication in the moment,” says Mantere, who recently released his debut album, called Upon First Impression. “And the creativity is, to an extent, always collective because you’re creating on the spot between people.”