After lockdown restrictions eased, many Canadians decided to take vacations they’d been putting off for several years. In New Brunswick, air travel fell off precipitously, and it’s still not at pre-pandemic levels, but passenger numbers at the province’s three largest airports are up significantly over 2022. "After a couple of years, there was a sense that ‘I owe myself, I owe my family the chance to get out there on the road,’" said Prof. Karl Moore to CBC News New Brunswick.

Classified as: Karl Moore
Published on: 25 Jul 2023

Millennials and Generation Z are changing the workforce, writes Harvey Schachter in The Globe and Mail. Millennials are moving in to management, while Gen Z is beginning to enter the workforce in large numbers. Both generations grew up in a time when the nature of truth and knowledge were being questioned, the importance of mental health was being stressed, and hierarchy was declining.

Classified as: Karl Moore
Published on: 25 Jul 2023

When Super Nintendo and Sega Genesis dominated the video game market, game graphics were simple and gameplay tended to be linear. It was typically necessary to complete levels in a specific order, and players were often unsuccessful in doing so. Completing a game was a process of trial and error – with plenty of errors along the way. But today’s games often provide players with instant rewards and shortcuts, writes Karl Moore in Forbes.

Classified as: Karl Moore
Published on: 25 Jul 2023

Running an airline is a complicated logistical operation that requires precise timing over vast distances, and demands the coordination of aircraft, passengers, and cargo. The Montreal-headquartered technology company CAE is using its expertise in machine learning and artificial intelligence to optimize airline operations, writes Prof. Karl Moore in Forbes. To bolster its flight operations solutions business, CAE recently made numerous acquisitions, including Sabre’s AirCentre, Pelesys, Merlot, and RB Group.

Classified as: Karl Moore
Published on: 25 Jul 2023

What can older generations learn from Millennials and Gen Z about leadership, strategy, and dealing with crisis? And how can these younger generations unlock their professional potential by engaging in meaningful work and taking larger roles in organizational strategy and change?

Classified as: delve, Thought Leadership, Karl Moore
Published on: 4 Jul 2023

Young people entering the workforce today have a worldview that can be profoundly different than senior leaders. Education has shifted from a modern approach to a postmodern one, and that results in a workplace generation gap. The onus to bridge it lies largely with older generations, said Prof. Karl Moore to Oliver Wyman Forum. “It's much more challenging for a young person to understand how older people view the world because they weren't alive then,” he says. Moore recommends reverse mentoring.

Classified as: Karl Moore
Published on: 4 Jul 2023

In May 2023, WestJet completed a takeover of Sunwing, a Canadian charter airline and the following month, it announced it was shutting down Swoop, its own discount carrier. The company’s CEO says it’s a good thing for customers, but some think it could push prices higher. Prof. Karl Moore told CBC News that while mergers typically aren’t great for consumers, Canada’s airline industry remains highly competitive. “Reduced competition typically means higher prices, but Air Canada and Air Transat will be pushing WestJet.

Classified as: Desautels Faculty of Management, Karl Moore
Published on: 4 Jul 2023

Michael Sabia will be the next head of Hydro-Quebec, and some have criticized this decision. Sabia’s most recent position is Deputy Minister of Finance at the federal level, and he lacks a background in the energy sector. But the energy sector is undergoing a major shift toward renewable energy, and Sabia is highly skilled at leading companies through change, says Prof. Karl Moore. That matters too. “Hydro-Québec is on the verge of a transformation.

Classified as: Karl Moore, Desautels Faculty of Management
Published on: 7 Jun 2023

Gen Z and younger millennials want their work to have meaning and impact, and are determined to be their authentic selves at work. This is a bit of a departure from the work-life split preferred by their predecessors, but it is not the first time that generation gaps have affected workplace culture. To understand how these gaps can be bridged – and propose some techniques to do it -- Prof. Karl Moore conducted interviews with workers from younger and older generations.

Classified as: Karl Moore, Strategy and Organization (C)
Published on: 11 May 2023

The union representing WestJet pilots has voted in favour of a job action, and that leaves air passengers playing a guessing game. The pilots can’t strike until May 16 at the earliest, and for those who already hold tickets with the airline, it’s a ‘wait and see’ situation’, said Prof. Karl Moore to CityNews Vancouver. A vote in favour of a job action is sometimes just a negotiating tactic, but the possibility could push more travellers toward Air Canada.

Classified as: Karl Moore
Published on: 4 May 2023

Africa is at the heart of our world, but its diverse cultural and economic influence has often been overlooked. Yet the world has begun to take note, says Prof. Karl Moore, who led this year’s Hot Cities of the World Tour to Accra, Ghana and Abidjan, Côte d’Ivoire.

Classified as: Hot Cities of the World Tour, experiential learning, Karl Moore
Published on: 2 May 2023

Danone’s success is centred on its people, and built around fundamental principles of learning, support and belonging, says Dan Magliocco, the CEO of Danone Canada, a large food products company that specializes in dairy. “We live in a society that is driven by goals and performance,” Magliocco told Karl Moore in an interview for Forbes and Les Affaires. “But our workplace is collaborative and inclusive, and emphasizes well-being.

Classified as: Karl Moore
Published on: 2 May 2023

In a move the company said was planned in advance, Galen Weston will be stepping down as the president of Loblaws at the end of 2023, and will be replaced by Danish retail executive Per Bank, who will also assume the title of CEO. But Weston will be staying on as executive chairman of the board. “It’s a natural evolution,” said Prof. Karl Moore in an interview with BNN Bloomberg. “The word ‘executive’ is important here. While a chair might be there one day a week, an executive chair is there five days a week.”

Classified as: Karl Moore
Published on: 2 May 2023

Located in Oklahoma, the Chickasaw Nation operates more than 100 businesses and employs nearly 14,000 people. The federally recognized Native American tribe has come a long way since Governor Bill Anoatubby began working there as health director in the 1970s. “We had to use ingenuity because we did not have a lot of resources. We had the human resources that we needed to mobilize. We identified the resources we did have and moved forward,” said Anoatubby in an interview with Professor Karl Moore for The Globe and Mail.

Classified as: Karl Moore, Equity, Diversity, and Inclusion
Published on: 26 Apr 2023

Sustainable finance is an integral part of a more sustainable future, but it won’t fix the world’s problems overnight. “Even if we all want to go to work tomorrow in electric vehicles, and have our groceries delivered in electric trucks, we’re not there yet,” said BMO Quebec President Grégoire Baillargeon in an interview with McGill Desautels Prof. Karl Moore for Les Affaires. “We need to find technologies to decarbonize, but these types of projects require enormous amounts of money.

Classified as: Karl Moore, Strategy and Organization (C)
Published on: 20 Apr 2023

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