IT Services

The SANS Video Library, a course offering in the McGill IT Security Awareness Training program, includes a set of short videos, newsletters, and links to resources concerning IT Security.  

Check out this week’s featured module: “Senior Leadership”

Already registered? Access the SANS Video library.

Classified as: IT security, IT Security Awareness Training
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Published on: 30 Mar 2017

There is a phishing email circulating to users. It prompts users to view or download a fraudulent PDF file about findings on campus health issues. See an example of this phishing message below

Classified as: phishing, email scams
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Published on: 29 Mar 2017

The myMcGill portal is available but will continue to be monitored.

We thank you for your patience during this disruption of service.

 


ORIGINAL MESSAGE - 10:00 am

The myMcGill portal is currently down. The cause is being investigated.

In the meantime, please see alternate links for access to services. We apologize for the disruption of service.

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Published on: 28 Mar 2017

Please note McGill required all users to reset their McGill password by March 28, 10:30AM EDT. If not done, your password has been automatically reset and will need to be changed. Visit www.mcgill.ca/password to regain access to your account.

Alumni and Retirees: To facilitate the process, if you know your existing McGill Password, go to Password Update now.

Classified as: McGill Password, phishing, password reset
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Published on: 28 Mar 2017

The Data Warehouse will be unavailable due to an upgrade on Sunday, April 2, 2017 from 9:00 am to approximately 12:00 pm (noon).

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Published on: 23 Mar 2017

McGill is investigating unusual network activity. As a precautionary measure, we are requiring all system users to reset their McGill passwords. You have until March 28, 10:30AM EDT to make this change. For instructions  on how to reset your McGill password, please visit www.mcgill.ca/password.

Classified as: McGill Password, password reset
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Published on: 23 Mar 2017

The SANS Video Library, a course offering in the McGill IT Security Awareness Training program, includes a set of short videos, newsletters, and links to resources concerning IT Security.  

Check out this week’s featured module: “IT Staff”

Already registered? Access the SANS Video library.

Classified as: IT security, IT Security Awareness Training
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Published on: 20 Mar 2017

The icon for Microsoft Teams has been added to the Office 365 waffle menu. Unfortunately, Microsoft Teams is not yet available for the educational market, so if you select this icon you will see a message indicating that you do not have access. It is unknown at this time whether Teams will be made available under McGill's license. We thank you for your understanding.  

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Classified as: IT Security Awareness Training, windows
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Published on: 15 Mar 2017

There is a phishing email circulating to users with the subject "1 New Message". This email prompts users to renew their McGill account information in order not to lose access to their email services. Users are asked to click on a fraudulent link to update their account information. See an example of this phishing message below

Classified as: phishing, email scams
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Published on: 15 Mar 2017

RESOLVED: The McGill Marketplace is now available. Original announcement, March 13: Due to system issues, the McGill MarketPlace is currently experiencing issues and is unavailable. We are working towards a resolution and apologize for the inconvenience.

Classified as: McGill MarketPlace (MMP), *IT systems unavailable/issues
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Published on: 14 Mar 2017

For the continual improvement to our network service, and to meet McGill’s evolving administrative and research security requirements, McGill IT Services will be increasing network filtering focused on threat protection. This increased security measure will restrict access to the following services, such that they may only be accessed from an authenticated VPN connection or from the McGill internal network:

Classified as: VPN, Wired Network Connectivity
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Published on: 9 Mar 2017

There is a phishing email circulating to users with the subject "Library Account". This email prompts users to re-new their McGill account information in order not to lose access to library and other campus services. Users are asked to click on a fraudulent link to update their account information. See an example of this phishing message below

Classified as: phishing, email scams
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Published on: 3 Mar 2017

The SANS Video Library, a course offering in the McGill IT Security Awareness  program, includes a set of short videos, newsletters, and links to resources concerning IT Security.  

Check out this week’s featured module: “Help Desk”

Already registered? Access the SANS Video library.

Classified as: IT security, IT Security Awareness Training
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Published on: 22 Feb 2017

There is a phishing email circulating to users. It prompts users to re-new their McGill University account certificate and to click on a fraudulent link to update their record. See an example of this phishing message below

Classified as: phishing, email scams
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Published on: 20 Feb 2017

Several spam emails containing offensive subject lines and no content in the actual email body have been reported.

Classified as: Spam
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Published on: 13 Feb 2017

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