Quick Links

IT Services news

McGill IT Security Awareness: “Data Security” – this week’s featured module

The SANS Video Library, the latest course offering in the McGill IT Security Awareness Training program, includes a set of short videos and newsletters concerning IT Security.   Check out this week’s featured module: “Data Security”. Register through myCourses. 

Category :
Published on : 21 Sep 2016

Phishing scam: RE: Staff: New Email System Posted today September 21st, 2016

There is a phishing email circulating to users, advising that an email update is in progress and that users must visit a fraudulent website to verify their information.

Category :
Published on : 20 Sep 2016

Phishing scam: Subject: McGill Help Center

There is a phishing email circulating to users, advising that an email update is in progress and that users must visit a fraudulent website to verify their information.

Category :
Published on : 19 Sep 2016

McGill IT Security Awareness: “Passwords” – this week’s featured module

The SANS Video Library, the latest course offering in the McGill IT Security Awareness Training program, includes a set of short videos and newsletters concerning IT Security.   Check out this week’s featured module: “Passwords”. Register through myCourses. 

Category :
Published on : 08 Sep 2016

Return your clickers starting September 14, 2016

To  ensure that clickers are disposed of appropriately, students who have old clickers may return them for recycling at Brown 3100 (Campus Life & Engagement) starting September 14. To thank you for your time, you will receive a free coffee coupon. If you have any questions, please contact technology [dot] tls [at] mcgill [dot] ca.

Classified as : Students, IT, clickers, SRS, polls, polling
Published on : 08 Sep 2016

Email itsupport@mcgill.ca for any IT services issues

The IT Service Desk telephone service is experiencing a high volume of phone calls. Please email itsupport [at] mcgill [dot] ca for any IT services issues. We thank you for your patience, and apologize for any inconvenience while we work to resolve current IT systems issues.

Category :
Published on : 06 Sep 2016

Issues accessing McGill websites (www.mcgill.ca/..)

Dues to heavy traffic, when trying to access McGill websites, you may find that pages load slowly, don't load completely, or get a "mcgill.ca is over capacity" error message. IT Services is investigating the issue. We apologize for the inconvenience.

Category :
Published on : 06 Sep 2016

Phishing scam: From McGill comptomised accounts

There is a phishing email circulating from McGill University telling users that their email accounts will be suspended until they visit a fraudulent website. 

Category :
Published on : 06 Sep 2016

IT Security Reminder: Log off after using computers on campus

With the beginning of the Fall 2016 semester upon us, McGill IT Services would like to take this opportunity to remind you of the importance of logging off from your Windows session on all campus computers, including podium PCs used during teaching sessions. Leaving a computer with your personal Windows session open can allow subsequent users to access your McGill personal network storage (e.g. your P: or R: drive) and to open and send email messages from your McGill email account using the Outlook application on that computer.

Category :
Published on : 02 Sep 2016

McGill IT Security Awareness: “Mobile Device Security” – this week’s featured module

The SANS Video Library, the latest course offering in the McGill IT Security Awareness Training program, includes a set of short videos and newsletters concerning IT Security.   Check out this week’s featured module: “Mobile Device Security”. Register through myCourses. 

Category :
Published on : 29 Aug 2016

Apple issues critical security patches for iOS

Apple has released a software update (iOS 9.3.5) which addresses several critical security vulnerabilities in iOS (iPhones, iPads, etc.). These vulnerabilities have been actively exploited allowing for remote installation of malware. IT Services strongly recommends the installation of the latest patches to prevent a potential compromise. Directions on how to install the latest software updates can be found at:https://support.apple.com/en-us/HT204204

Classified as : Staff, Faculty, External, Students, security, web
Category :
Published on : 26 Aug 2016

Phishing scam: From: McGill University <res.life@mcgill.ca>

There is a phishing email circulating from McGill University telling users that their McGill Webmail account will expire today.

Category :
Published on : 22 Aug 2016

Phishing scam: "Subject: (SCL > 3): New Notification Regarding Your Payroll

There is a phishing email circulating from McGill University saying "You Have 1 New Message Regarding Your New Payroll". An example of the phishing email is below.

Category :
Published on : 22 Aug 2016

Switching all uPrint fax lines to XMedius fall 2016

XMedius is a central voice over IP service that allows faculty and staff members to send faxes, both within and outside McGill, with a choice of convenient methods. This service was introduced in 2015, but the goal of converting existing analog fax lines to XMedius was postponed till now.

Classified as : Staff, Faculty, fax xmedius
Category :
Published on : 08 Aug 2016

Phishing scam: "Subject: (SCL > 3): ALERT!!!"

There is a phishing email circulating from the ICT Service Desk asking users to click on a link to update their webmail.mcgill.ca Web Appls 2016.

Category :
Published on : 04 Aug 2016