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It's time for a phishing expedition

Periodically, IT Services will send out mock phishing emails to the McGill community as part of a proactive approach to increase awareness of the dangers of phishing. Users who click on a link in one of these emails will be redirected to a page informing them that they have participated in a phishing awareness exercise, and will be encouraged to learn how to identify and avoid falling victim to these types of scams. Don’t want to wait and risk taking the bait? Sign up now for IT Services’ online Security Awareness training, or read more about spotting phishing scams:

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Published on : 17 Feb 2015

Resolution: Windows update causes problems with Cisco AnyConnect VPN client

The Cisco AnyConnect client software, which is used to connect to McGill's VPN, does not work after the Windows update for IE11 is installed. The error message displayed is:"Failed to initialize connection subsystem". To resolve this issue, run Windows Update. Windows Update is included in your Control Panel. To check for updates:

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Published on : 16 Feb 2015

Mathematica software now Free for Students

Mathematica, from Wolfram Research, is a powerful computational software used for mathematical modeling and data visualization.  McGill IT Services has been providing Mathematica to Faculty & Staff, and in computer labs across the University for the past few years.  Now it is also available to students via the McGill Software site (www.mcgill.ca/software).

Published on : 09 Feb 2015

Access to McGill Library e-resources to cease for all ineligible accounts as of February 16, 2015

As of Monday, February 16, 2015, access to McGill Library e-resources from off campus will end for all ineligible McGill affiliates. The Library's license agreements for electronic resources generally only cover off-campus access for current McGill students, faculty and staff. In July 2013, in an effort to comply with licensing agreements for electronic content, the McGill Library began a process of analyzing McGill user and affiliated accounts to ensure that only eligible users were able to access the Library’s e-resources. This work has now been completed.

Classified as : Staff, Faculty, External, Students
Published on : 05 Feb 2015

Phishing scam: "RE: ITSUPPORT"

A phishing attempt is circulating with the subject line "RE: ITSUPPORT". The message says that your email will be blocked and you are advised to verify your email account by clicking on a fraudulent website. A sample of the email is shown below. Please DO NOT click on the link. Delete this email immediately! It does NOT come from a McGill source. It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email.

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Published on : 28 Jan 2015

NEW: McGill Shuttle Bus Tracker website

If you ride the inter-campus shuttle bus, you've probably found yourself waiting at the stop and wondering when it will arrive -- especially in these frigid January temperatures.  Now you don't have to guess... The McGill Shuttle Bus Tracker is a mobile-friendly website that uses Google Maps to show you the location of each bus along its route, and how fast it's moving.

Published on : 23 Jan 2015

MS Office 365 ProPlus now available for faculty & staff

McGill faculty and staff members now have FREE access to Office 365 ProPlus, which includes the latest versions of Word, Excel, PowerPoint and other Office apps. The service allows you to install the Office suite on up to 5 personal devices*, including PCs, Macs, and 5 iPad and Windows tablets.

Published on : 19 Jan 2015

Resolved: Issues activating Office 365 ProPlus applications on iOS mobile devices

Resolved - January 15, 2015:Microsoft has released an update for Office Mobile Apps, now available on the App Store, which resolves the activation issue reported below.  Please upgrade to this new version (v1.5) now. For more information on this service, see Office 365 ProPlus in the IT Knowlege Base.

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Published on : 08 Jan 2015

Phishing scam: "Subject: Faculty And Staff Mailbox Alert."

A phishing attempt is circulating with the subject line "Faculty And Staff Mailbox Alert.". The message says that your password will expire in the next 2 days and asks you to log on to a fraudulent website to validate your e-mail address and password. A sample of the email is shown below. Please DO NOT click on the link. Delete this email immediately! It does NOT come from a McGill source. It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email.

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Published on : 22 Dec 2014

Phishing scam: "Subject: IT Help Desk"

A phishing attempt is circulating with the subject line "IT Help Desk". The message says that your webmail has exceeded the 95% quota threshold and asks you to click on a fraudulent link to upgrade. A sample of the email is shown below. Please DO NOT click on the link. Delete this email immediately! It does NOT come from a McGill source. It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email.

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Published on : 17 Dec 2014

Phishing scam: "faculty and staff mailbox alert!!!"

A phishing attempt is circulating with the subject line "faculty and staff mailbox alert!!!". The message says that your email password will expire and asks you to log into a fake IT Website. A sample of the email is shown below. Please DO NOT click on the link. Delete this email immediately! It does NOT come from a McGill source. It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email.

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Published on : 08 Dec 2014

Pension System users: if you use Firefox, you may see a warning message

Firefox users attempting to log into McGill’s pension site (http://www.mcgill.ca/hr/bp/pensions/access) might see a warning message stating "This Connection is Untrusted". The warning is displayed because the Mozilla organization hasn’t yet approved the security certificate used by the site. Two workarounds are available:

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Published on : 05 Dec 2014

Check it before you click it!

With holidays fast approaching, cybercriminals are taking advantage of people's vacation planning, online shopping, and expected package deliveries. Millions of phishing scam emails are being sent out daily, spoofing trusted brands, retailers, postal services, banks, stores, and more. Many of these emails look legitimate, and it gets harder to tell what's a real email, and what's a scam.

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Published on : 05 Dec 2014

NEW: Free cloud storage for students via Microsoft OneDrive

Have you been wishing for more file storage space? Based on feedback from the IT Services 2014 student survey, you’re not alone. Well, you’ll be happy to receive this early holiday gift from IT Services. McGill students now have access to 1 TB FREE personal file space on OneDrive, Microsoft’s cloud file storage component of the Office 365 package.

Published on : 01 Dec 2014

IT Security Alert: Phishing scam "Suspicious Activity - Security Email Alert"

A phishing attempt is circulating with the subject line: "Suspicious Activity - Security Email Alert". The message says that your account has been used from a different location, and you need to verify your account withing 48 hours. A sample of the email is shown below.

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Published on : 14 Nov 2014