IT Services news
A phishing attempt is circulating with the Subject line: "Annually Evaluation of Faculty Members", and is sent on behalf of "Stephen Strople, Mr.". A sample email is shown below. Please delete this email immediately! It does NOT come from a McGill source.
The myCourses system is currently experiencing intermittent errors when users attempt to log in. If you are unable to log in to myCourses, please close your browser and try again in a few minutes. The vendor is working to resolve the issue as soon as possible. We apologize for the inconvenience.
Status update, 6:50 pmThe issues reported below have now been resolved. Initial announcement:myCourses is currently experiencing server problems; with the result that users cannot: Upload files Import or export grades (instructors) Access tools such as Discussions, some Course Home pages, etc. The vendor is working to resolve the issue as soon as possible. We apologize for the inconvenience.
The search functionality on McGill websites has been improved. Previously, you would have to first choose whether you wanted to search the local site or expand your search to include all McGill sites. Now you can enter your search term once at the top of the web page, and you will be presented with a single page with two tabs : one containing matches within the local site and a “McGill” tab containing matches found within all McGill sites.
A phishing attempt is circulating with the Subject line: "New Library System", and Sender: "McGill University Library". A sample email is shown below.
An email is currently circulating with a password-protected .ZIP file as an attachment. A sample of this email is shown below. Please delete this email immediately! It does NOT come from a McGill source.
In Fall 2013, IT Services changed its approach to providing technological support to classrooms with the goal of improving the efficacy of our service. We now are able to dispatch 25 additional technicians (21 downtown and 4 at Macdonald campus), from 10 different locations (as opposed to one location on the downtown campus), to provide live assistance when the problem is not solvable through a telephone consultation.
Trend Micro Titanium Internet Security 2014 is now available for Windows and Mac, for home use. This antivirus software is provided by McGill, free for full-time students, faculty and staff to install on their personal computers. Find information and instructions at: http://kb.mcgill.ca/it/antivirus
An email is currently circulating with the subject: "WEBMAIL ACCOUNT UPDATE". A sample of this email is shown below. Please delete this email immediately! It does NOT come from a McGill source.
In the past, non-McGill Staff who needed to access McGill IT Services had to print out a .pdf or .rtf form (Application/Renewal for McGill Username Credentials) and then email, fax, or mail it to IT Services. This paper form has been replaced with an online form, Application/Renewal for McGill Username & Email for affiliates. The form must be filled out by a McGill employee who is acting as sponsor for the affiliate. For more information, see:
Due to the continued threat of Cryptolocker and other similar malware infecting computers on campus, all email messages containing .zip attachments with an executable (.exe) file will be flagged as spam and quarantined by the Anti-Spam Service. Emails that are quarantined are not delivered to your Inbox.
A phishing attempt is circulating, with the Subject line: "Apply for Financial Aids", and Sender: "email@example.com". A sample email is shown below. Please delete this email immediately! It does NOT come from a McGill source.
Update - Friday, Oct 11, 2013:To prevent the spread of CryptoLocker virus and other malware, McGill IT is quarantining all .ZIP attachments that contain .EXE files.
An email is currently circulating with the subject: "Annual Form - Authorization to Use Privately Owned Vehicle on State Business" . This message contains an attached .ZIP file that contains a virus. If you receive this message, please delete it immediately. DO NOT open the attachment!
We are pleased to announce that uApply launched for graduate applicants for the Fall 2014 term today, Tuesday, October 1st at 9 a.m. The new application is working well and will facilitate a smooth application process for prospective McGill students; however, during the testing phase of the latest version of uApply some issues were discovered affecting the system’s administrative functionality. At present the following uApply features are unavailable: Modify the admissions checklist of an applicant (ex: Add/remove document requirement