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IT Services news

Evault archives moving to in-place archive mail folder in Outlook

McGill IT Services is preparing to decommission the EVault email archiving service, used by active and retired faculty and staff, by March 31, 2016. Between December 20 and the end of March, archived mail messages will be moved from EVault to an “in-place” archive folder structure, which is accessible from Outlook 2010/2013/2016 on Windows and Outlook 2016. The archive folder, and subfolder structure, will also be available from the Outlook Web App (OWA), so you can access archived messages on the web if you don’t have one of these Outlook client applications.

Classified as : Staff, Faculty, EVault, email, archives
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Published on : 17 Dec 2015

Mac users: Trend Antivirus license extended till December 31, 2016

If you have Trend Antivirus for Mac, you may have noticed a message saying the "Trial Expires" December 31, 2015.The license has now been extended for another year, till December 31, 2016. Just click on the words “Trial Expires” and the new expiry date will take effect (you need to be connected to the Internet).

Classified as : Staff, Faculty, Students, Antivirus
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Published on : 08 Dec 2015

Update for SofTest exam software now supports Mac OS X El Capitan and Windows 10

Attention Law Students: ExamSoft, the company that makes Softest online exam software, has released an update, which now supports Mac OS X 10.11- "El Capitan" and Windows 10. The update is automatically downloaded on computers that already have Softest installed. Note that this version has a new login process that requires exam takers to enter their institution ID, "mcgill" for the McGill University Faculty of Law.  Find out more on the Law SAO site.

Classified as : Staff, Faculty, Students, Secure Exams
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Published on : 04 Dec 2015

WiFi expands outdoors

Starting this January, McGill IT Services will begin providing WiFi to outdoor areas on campus. Initially, two areas will be covered: the Roddick Gates and the crossroads between the main entry road and the road in front of the 3 Bares statue. Another two areas will be covered in the spring:  Redpath terrace and the James Sculpture Garden / James Square. Read the full article…

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Published on : 02 Dec 2015

McGill Classifed Ads New Location

The old WPS Classified Ads website (www.mcgill.ca/classified) has been archived. Find a link to the "MCGILL CLASSIFIED" on the top right-hand column of the McGill Reporter site at http://publications.mcgill.ca/reporter/.

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Published on : 26 Nov 2015

Phishing scam: "Compromised Account"

A phishing email has been reported with the subject "Compromised Account". It is signed from McGill's Information Security (InfoSec) team, and urges the recipient to fill out a form to unlock their account. A sample of the email is shown below.

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Published on : 25 Nov 2015

Lecture Recordings from Nov. 19 unavailable in myCourses

Lecture recordings from November 19 are not available in myCourses. We apologize for the inconvenience.

Published on : 23 Nov 2015

Phishing scam with subject: "Compromissed account"

A phishing email has been reported with the subject "Compromissed account". It is signed from McGill's IT Service Desk, and urges the recipient to click a CHANGED PASSWORD link. A sample of the email is shown below.

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Published on : 23 Nov 2015

Phishing scam with subject: "Dear McGill account user"

A phishing email has been reported with the subject "Dear McGill account users". It is from McGill University Webmail and asks the user to click on a fraudulent link to increase their mcgill.ca e-mail quota. A sample of the email is shown below.

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Published on : 23 Nov 2015

Phishing scam resurfacing: "Subject: McGill University Admin"

A phishing email is circulating which tells users that a virus has been spotted on "our Sever" and the user must take action to avoid shut down of their account. A sample of the email is shown below.

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Published on : 17 Nov 2015

Resolved: uPrint Anywhere (via email) issues

Update - 4:30 pm, Nov. 12, 2015: uPrint Anywhere is once again successfully printing email attachments. You should now be able to print documents from your mobile device or laptop by attaching the files to an email and sending to uprint [dot] mono [at] mcgill [dot] ca or uprint [dot] colour [at] mcgill [dot] ca.  The message body will not be sent to the printer.

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Published on : 12 Nov 2015

uPrint Anywhere changes: prints attached files, but not email body

uPrint Anywhere is the service that allows you to print documents from mobile devices and laptops, by attaching them to an email and sending to either uprint [dot] mono [at] mcgill [dot] ca or uprint [dot] colour [at] mcgill [dot] ca.

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Published on : 10 Nov 2015

Update: uPrint Anywhere issues

Update - Nov. 10, 2015: To address the issue reported below, the uPrint service has been reconfigured so that the body of the email message is not sent to the uPrint system, and only attached files can be printed. See this announcement.

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Published on : 06 Nov 2015

Phishing scam: "McGill University Update"

A phishing email is circulating which tells users that a virus has been spotted on "our Sever" and the user must take action to avoid shut down of their account. A sample of the email is shown below.

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Published on : 02 Nov 2015

Audiovisual equipment loans extends hours from 9 am to 4:45 pm

The Audiovisual Equipment Loans office at 688 Sherbrooke West, room 285 will now be open Monday to Friday from 9:00 am to 4:45 pm. The office at Macdonald campus is open from 9 to 5. This office lends AV equipment, such as digital cameras, video cameras, projectors, screens and more, to instructors, staff and students.  Make sure to call and reserve what you need in advance.

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Published on : 28 Oct 2015