IT Services news
Each year, the McGill community is targeted by hundreds of phishing emails, many of which can be hard to recognize and identify.
2:50 pm update: Users should no longer experience problems logging in to Banner. ---------------------------------------------------------------------------------------- Some users cannot log in to Banner (INB). When attempting to do so, they get the following error message: "The application failed to run. There was an error while executing the application.". IT Services is investigating; we apologize for the inconvenience.
Update - Sept. 10, 10:48 am:The issue reported below is intermittent. If you don't see your Centerstage spaces, please try logging out and back in. Original announcement - Sept. 9, 2014:Some users are unable to access their spaces in the Centerstage Content Management System after signing in. IT Services is working to resolve the issue. Thank you for your patience.
If you didn't change your McGill Password after the Heartbleed vulnerability was announced earlier this year, we strongly encourage you to do so. Take advantage of the increased password length and create a more secure McGill Password without delay! Instead of being restricted to EXACTLY 8 characters in length, you can now create a password that is 8 to 18 characters in length.
Starting on September 9, 2014 Internet Explorer will begin prompting users to install the most recent version of Java when they attempt to access sites that use the Java plugin. This type of prompt is already present in Chrome and Firefox.
The development of TrueCrypt ended in May after Microsoft terminated support of Windows XP. If you currently use TrueCrypt, you should migrate any data encrypted by TrueCrypt to encrypted disks or virtual disk images supported on your platform. Please note that IT Services can only support TrueCrypt and other encryption tools on a best-efforts basis.
Starting today, August 19, McGill students have free access to the latest version of Microsoft Office 365 ProPlus, which includes Word, Excel, PowerPoint and other Office apps. You may download and install it on up to five compatible personal devices, including PCs, Macs, iPhones, iPads, and Android smartphones and tablets. As long as you're a student at McGill University, you'll be able to continue to use Office 365 ProPlus at no charge, and will receive automatic software updates. IT Services will roll out additional features of Office 365 in future phases, including:
A trojan is currently circulating in various email systems across the globe. Find a sample of the email below. The email has a zip attachment and a subject line "New order 399749 from site." If you receive this email DO NOT open the zip attachment, delete this email immediately! It does NOT come from a McGill source. It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email.
IT Services has introduced a new "uPrint Prepaid Guest Card" to be used by faculties or departments who wish to provide their casual staff or visitors with a prepaid card for the uPrint service. They are available in fixed amounts of $30 and $50 (tax included).
If you’re a McGill student, in August you’ll have free access to download and use Microsoft Office 365 ProPlus on your PC, Mac, or iPad. The Office 365 ProPlus subscription license for students includes:
IT Security Alert: VoiceMail Phishing Scam - Several attempts are circulating with an attached .zip file
Several phishing attempts are circulating from different senders with different file attachment names. A sample email has the subject line: "You have received a new VoiceMail". Find a sample of this email below. Please delete any suspcious email immediately! They do NOT come from a McGill source. It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email.
McGill IT Services has introduced a new Virtual Private Network (VPN) to allow McGill faculty, staff and students access to internal McGill systems and resources from outside the McGill network. This VPN, securevpn.mcgill.ca, uses the more secure SSL protocol and replaces inside.mcgill.ca, which uses the "Point-to-Point Tunneling" protocol.
As of 5pm on Wednesday, July 16, IT Services implemented an increase in the length of the McGill Password. Instead of being restricted to EXACTLY 8 characters in length, you can now create a password that is 8 to 18 characters in length.
A phishing attempt is circulating with the subject line: "IT Maintenance Schedule". A sample of the email is shown below. Please delete this email immediately! It does NOT come from a McGill source. It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email. If you have already clicked on the link in this, email and submitted your personal information, you need to change your McGill Password as soon as possible.
A phishing attempt is circulating with the subject line: "Re-validate your e-amil account". A sample of the email is shown below.