IT Services news
IT Security Alert: VoiceMail Phishing Scam - Several attempts are circulating with an attached .zip file
Several phishing attempts are circulating from different senders with different file attachment names. A sample email has the subject line: "You have received a new VoiceMail". Find a sample of this email below. Please delete any suspcious email immediately! They do NOT come from a McGill source. It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email.
McGill IT Services has introduced a new Virtual Private Network (VPN) to allow McGill faculty, staff and students access to internal McGill systems and resources from outside the McGill network. This VPN, securevpn.mcgill.ca, uses the more secure SSL protocol and replaces inside.mcgill.ca, which uses the "Point-to-Point Tunneling" protocol.
As of 5pm on Wednesday, July 16, IT Services implemented an increase in the length of the McGill Password. Instead of being restricted to EXACTLY 8 characters in length, you can now create a password that is 8 to 18 characters in length.
A phishing attempt is circulating with the subject line: "IT Maintenance Schedule". A sample of the email is shown below. Please delete this email immediately! It does NOT come from a McGill source. It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email. If you have already clicked on the link in this, email and submitted your personal information, you need to change your McGill Password as soon as possible.
A phishing attempt is circulating with the subject line: "Re-validate your e-amil account". A sample of the email is shown below.
Since the new myCourses learning management system was introduced in Summer 2012, the legacy LMS (WebCT) is being phased out. Note that Friday, September 26, 2014 will be the last date to request access to courses from Summer 2010 and earlier. Students and instructors can continue to request access to WebCT for courses offered from Fall 2010 to Winter 2012 for another two years. The WebCT system will be fully shut down on September 30, 2016.
A phishing attempt about reaching your mailbox storage is circulating. A sample of the email is shown below. Please delete this email immediately! It does NOT come from a McGill source. It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email. If you have already clicked on the link in this, email and submitted your personal information, you need to change your McGill Password as soon as possible.
To conform with Canada’s new Anti-Spam Legislation (CASL), coming into effect July 1, 2014, McGill IT Services is increasing efforts to reduce the risk of spam on our mailing lists. We have tightened the regulations on the two types of email distribution lists currently supported. 1) LISTSERV mailing lists are those with addresses of the form email@example.com.
You may recently have received one or more emails requesting that you click a link to "Continue receiving promotions" from an organization or commercial company. As of July 1, 2014 the Canadian government will pass new anti-spam legislation (CASL), which imposes severe penalties for organizations that do not abide by the laws concerning mailing lists.
Update: The issue regarding searching in the Content Management System was resolved on June 18, 2014 There is currently a problem with the Content Management System (Documentum) search index (in CenterStage and Webtop interfaces). Content uploaded or updated since May 31st may not appear accurately in search results. We apologize for the inconvenience and thank you for your patience while we resolve this issue.
In May, we requested that you change your McGill Password. Now, as a resource account(s) sponsor, we ask that you take action to ensure their password is also changed. Unless you are the sole user of a resource account, changing its password requires some coordination:
As of Monday, June 2, 2014, changes will be made to McGill's Anti-spam system in order to better protect the McGill community from phishing attempts and other email fraud. The new settings may cause some messages to be falsely identified as spam and quarantined (blocked from your Inbox). How to know if messages sent to your Inbox have been quarantined If you have not "opted out" of the Anti-spam quarantine system or "unsubscribed" from the daily digest, you should receive daily notifications from
Please be advised of a telephone scam claiming to be from WestJet or Air Canada telling you that you won "points/miles" or you are a "perferred customer". The call might look like it is coming from a McGill phone number. This is a scam and you have not won anything. This is an attempt to steal your personal information. Simply hang up the phone if you receive one of these calls. You can find more information about this scam on the WestJet website.
In April, we emailed you about the Heartbleed vulnerability and its potential impact on McGill. All of McGill's central IT systems have been evaluated, and updates were applied where needed. As a final precaution, we strongly encourage you to change your McGill Password without delay. If you are a McGill staff member, you are required to change your password.