The way we currently access McGill’s VPN (via Cisco AnyConnect) has been replaced by Cisco Secure Client. Cisco Secure Client is an upgraded version of Cisco AnyConnect and offers enhanced features, security and performance.
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Published on: 27 Sep 2023
The login page for Minerva has been updated to implement Two-Factor Authentication (2FA) and Single Sign-On (SSO).
The new login page includes two options to log in. Please take note of which login method you should use:
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Published on: 27 Sep 2023
Update: The issue affecting course synchronization in myCoures has been resolved.
Original message, published on August 24, 2023:
Currently, there are several courses experiencing synchronization issues with myCourses. Additionally, there are students and instructors who are not correctly enrolled in these courses. In some cases, courses appear as synchronized or created in Banner and Minerva, while myCourses does not reflect any record of these courses.
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Published on: 23 Aug 2023
The issues affecting the non-credit course registration system have now been resolved.
Original announcement: A technical issue is affecting the non-credit course registration system. As a result, students of the School of Continuing Studies may be unable to access McGill services. IT Services is working towards a resolution, and we thank you for your patience during this time.
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Published on: 23 Aug 2023
The issue affecting Facilities and Space Management System (FAMIS) is now resolved and the system is now available.
Original message: McGill's Facilities and Space Management System (FAMIS) is currently unavailable. IT Services is working towards a resolution. We thank you for your patience.
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Published on: 21 Aug 2023
On July 11th, the security certificate that secures authentication to McGill's wpa.mcgill.ca, eduroam, and cusm-muhc.mcgill.ca Wi-Fi networks was renewed. This certificate allows you to sign on to the Wi-Fi network in a secure manner. For Android and most Windows devices, no change was necessary, but most iOS and MacOS devices are displaying a message that prompts users to accept the certificate.
Please follow these instructions to accept the certificate (see attached document for screenshots):
iOS:
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Published on: 12 Jul 2023
On August 11, 2023, UNIWeb will no longer be accessible to McGill staff and students. Given the very low usage rate and relatively high cost of the UNIWeb license, the decision has been taken to discontinue access to this tool.
Refer to the full message from the Academic Personnel Office.
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Published on: 12 Jun 2023
Earlier today, Minerva experienced a temporary outage and some users were unable to access the site during this time. Please be advised that all users should now be able to access Minerva.
We thank you for your understanding.
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Published on: 7 Jun 2023
Teamwork was a major motivator for many of the offices that joined the Sustainable Workplace Certification program this semester.\
It’s surprisingly easy. That was the most common takeaway for the 11 teams that joined the Sustainable Workplace Certification program this academic year.
Published on: 31 May 2023
On May 18, 2023, McGill will reset its Zoom licenses back to their basic (default) setting for account maintenance purposes and to remove inactive accounts. In order to reinstate your full Zoom account functionality, you will need to login anew. With the basic account setting, meeting times will be shorter and you will not be able to create recordings. You may reactivate your license and additional privileges by logging in to your Zoom account any time after this reset at https://mcgill.zoom.us.
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Published on: 17 May 2023
UPDATE: The technical issue affecting MMP is now resolved.
Original message, published May 15, 2023:
We are experiencing a technical issue with MMP. You can continue submitting your purchase requisitions; however, there may be delays in issuing POs to the supplier. We are working on resolving the issue.
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Published on: 15 May 2023
Microsoft's recent standard service update inadvertently introduced a code error causing Microsoft Teams to intermittently crash for Mac client users. Microsoft is on track to deploy a fix by the end of May. However, it may take up to a month for Microsoft to complete the deployment. As the deployment progresses, users may start to experience mitigation relief.
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Published on: 26 Apr 2023
McGill is a founding member of Calcul Québec, a consortium of Québec Universities whose objective is to provide Advanced Research Computing (ARC) infrastructure and expertise to the research community.
What services are offered?
McGill and Calcul Québec work closely together to offer the following services:
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Published on: 17 Apr 2023
UPDATE SUCCESSFUL:
We would like to thank you for your patience during the recent Documentum downtime.
The scheduled upgrade has been successfully completed and all related systems are now up and running!
ORIGINAL MESSAGE posted on March 3, 2023:
Dear members of the McGill community,
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Published on: 3 Mar 2023
Please note that Spectrum NG Sign-on mechanism was updated today, February 28th, to an enhanced, up-to-date version including 2FA (Two-factor authentication). If you experience trouble signing-in, please reach out to the Service Desk and include the steps you followed and a screenshot of the error message.
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Published on: 28 Feb 2023
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