Most McGill Call Centers are unable to answer calls. While we work to correct the problem, please contact the desired Call Center by email if known, to communicate your service request.
Saturday Nov. 6, 2 pm to 6 pm: McGill Password Change on Minerva will be unavailable, and the Student and Staff Directory web pages will not display.
Please be advised there will be an electrical shutdown at several downtown buildings on Tuesday November 2 - 10 pm to 10:30 pm.
When attempting to sign into the myMcGill portal, some users are redirected back to the login page, without any error message even if they use the correct credentials. To successfully log in, we recommend doing the following: 1) Close your browser, then reopen it. 2) Clear your browser's cache and stored cookies. 3) Close your browser again, reopen it and try logging in to myMcGill again.
Banner, the enterprise system used at McGill to store all student, applicant, employee and finance data, will undergo a major upgrade from version 7 to version 8. Banner, Minerva, the portal and other systems will be unavailable from 5:00 pm Thursday, November 18 to 6:00 pm Monday, November 22. See the full announcement for a list of other systems that will be affected during this period.
myFuture will be unavailable for students, employers and staff on Friday, October 29 from 7:30 am to 9:00 am for scheduled maintenance. We apologize for any inconvenience that this may cause.
The McGill Print server will be unavailable on Wednesday, October 27th from 11:00pm to 12:00am. This will impact all network printers on campus that connect to the central server. We apologize for the inconvenience.
Due to an electrical shutdown at McLennan Library, there will be no network connectivity available from 1:00 am until 6:00 am.
The BlackBerry Enterprise Server will be unavailable due to maintenance from 1:30 am to approximately 3:30 am on Saturday, October 16. During this period you will be unable to send or retrieve email or calendar events. Personal Information Management (PIM) synchronization will also be unavailable.
Respondus is a free download from mcgill.ca/software and is a powerful Windows tool that allows instructors to create and manage quizzes and surveys off line.
There is a problem with the Search feature on the Programs, Courses and University Regulations site (www.mcgill.ca/study). We are looking into the issue and hope to resolve it as soon as possible. Check the IT Services site for status updates.