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DESCRIPTION:Emma Wiles\n\nQuestrom School of Business - Boston University\n
 \nIT Exploration and IT Exploitation Across Contexts: A Meta-Analysis of I
 T Ambidexterity and Research Agenda\n\nDate: Friday\, May 15\, 2026\n	Time:
  10:30 am – 12:00 pm\n	Location: Room 310 – Bronfman basement\n\n\nAbstract
 \n\nMotivated by the potential for large productivity gains from AI\, firm
 s are increasingly deploying agentic AI systems capable of independent act
 ion. Some firms have also begun formally integrating these agents into the
 ir organizational structures—assigning them designated roles and responsib
 ilities\, and in some cases explicitly referring to them as employees. Thi
 s creates new challenges for decisions like when to delegate and how to mo
 nitor work. In a survey of 1\,261 managers\, we find that 23% of managers 
 already work in organizations where AI agents have been formally instituti
 onalized on organizational charts. In a randomized experiment we provide t
 hose managers with identical documents containing built-in errors\, where 
 we vary whether the drafts are presented as produced by an AI tool\, an AI
  employee\, or a human employee. Average effects to error catching are sma
 ll. However\, in the subgroup of managers whose organizations already have
  ‘AI employees’\, presenting identical drafts as produced by an AI employe
 e (versus an AI tool) reduces managers’ monitoring intensity by 16%\, incr
 eases their reliance on additional review from others\, and shifts their p
 erceived accountability away from themselves and toward the AI system. The
  human employee condition shows that this is not simply a response to dele
 gation\, in fact\, managers do the most careful oversight when they’re tol
 d the work comes from their human employee. These results suggest that emb
 edding AI agents into formal organizational roles can reduce managerial ov
 ersight in AI-mediated work and should be understood as a governance decis
 ion rather than a mere labeling choice.\n
DTSTART:20260515T143000Z
DTEND:20260515T160000Z
LOCATION:Room 310\, Bronfman Building\, CA\, QC\, Montreal\, H3A 1G5\, 1001
  rue Sherbrooke Ouest
SUMMARY:Information Systems Area Seminar: Emma Wiles
URL:https://www.mcgill.ca/channels/channels/event/information-systems-area-
 seminar-emma-wiles-372900
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