McGill Alert / Alerte de McGill

Updated: Fri, 07/12/2024 - 12:16

McGill Alert. The downtown campus will remain partially closed through the evening of Monday, July 15. See the Campus Safety site for details.

Alerte de McGill. Le campus du centre-ville restera partiellement fermé jusqu’au lundi 15 juillet, en soirée. Complément d’information : Direction de la protection et de la prévention

News

Forbes - Employees first, customers second: Why it really works in the market

(Desautels Karl Moore): When I worked for IBM, the customer was always right. In today’s column I interview Vineet Nayar, CEO of HCL Technologies, one of the largest I.T. outsourcing firms in the world.

Published: 14 May 2012

(Desautels Karl Moore): When I worked for IBM, the customer was always right.  In today’s column I interview Vineet Nayar, CEO of HCL Technologies,  one of the largest I.T. outsourcing firms in the world. Vineet argues that how it got to be one of the world’s largest IT firms is by putting employees first and customers second.  Sounds radical, but when he explains, it makes sense.

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