Social Media Affordances or Connective Action: An Examination of Microblogging Use During the Gulf of Mexico Oil Spill

Published: 17 October 2017

Authors: Emmanuelle Vaast, Hani Safadi, Liette Lapointe, and Bogdan Negoita

Publication: MIS Quarterly, Vol. 41, No. 4, 2017, pp. 1179-1205

This research questions how social media use affords new forms of organizing and collective engagement. The concept of connective action has been introduced to characterize such new forms of collective engagement in which actors coproduce and circulate content based upon an issue of mutual interest. Yet, how the use of social media actually affords connective action still needed to be investigated.

Mixed methods analyses of microblogging use during the Gulf of Mexico oil spill bring insights to this question and reveal, in particular, how multiple actors enacted emerging and interdependent roles with their distinct patterns of feature use. The findings allow us to elaborate upon the concept of connective affordances as collective level affordances actualized by actors in team interdependent roles. Connective affordances extend research on affordances as a relational concept by considering not only the relationships between technology and users but also the interdependence type among users and the effects of this interdependence onto what users can do with the technology. This study contributes to research on social media use by paying close attention to how distinct patterns of feature use enact emerging roles.

Adding to IS scholarship on the collective use of technology, it considers how the patterns of feature use for emerging groups of actors are intricately and mutually related to each other.

Read full article: MIS Quarterly

Desautels 22

In recognition of research excellence as it relates to publications in top-tier management journals, our Faculty has compiled a list of high quality, peer-reviewed management journals, which is referred to as the Desautels 22.

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