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Companies are addressing racism through open dialogue sessions – but is it working?

Published: 7 October 2020

As the Black Lives Matter movement continues to shine a light on systemic racism, many companies are committing to “listening and learning” to the lived experiences of underrepresented groups through open dialogue sessions to help make concrete plans that will advance equity, diversity and inclusion. Despite the well-intentions, these sessions have been subject to criticism.

“It’s about what leaders are going to do with these listening and learning sessions versus what’s wrong with these sessions,” says Professor Patricia Faison Hewlin.

“This is a step. Not an antidote. It’s a critical component to a larger, strategic plan.”

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