Retailers can ease customer anxiety after the pandemic changed grocery shopping

Published: 2 November 2021

COVID-19 caused massive shifts in the way we do even the most mundane of things. Take grocery shopping, for example. This past October, Dr. Yu Ma, Associate Professor of Marketing and Academic...

$4.95 million to make cities smarter

Published: 5 July 2021

A smart city—supported by digital solutions to enhance food access and mobility—is a healthy city. That’s the thinking behind the Implementing Smart Cities Interventions to Build Healthy Cities ...

A multi-category demand model incorporating inter-product proximity

Published: 16 June 2021

Authors: Yu Ma, P.B. Seetharaman and V. Singh Publication: Journal of Business Research, Volume 124, January 2021, Pages 152-162 Abstract:

Delve - "New Normal" podcast: Grocery Shopping Anxiety with Yu Ma

Published: 21 May 2021

In episode 3 of The ‘New Normal’ hosted by Dave Kaufman, Professor Yu Ma discusses how the Covid-19 pandemic has affected our relation to grocery stores, how shopping has changed in the last year,...

Online shopping convenient but isolating

Published: 18 March 2021

Professor Yu Ma, Academic Director of the Master of Management in Retailing (MMR) program, weighs in on the ongoing impact of the pandemic on Canadian retail trends, particularly the steep rise in...

For Canadian retailers, digitization is key to surviving the pandemic

Published: 11 December 2020

Only 30 percent of Canada’s small business are hitting normal sales numbers as the second wave of the pandemic crashes into their bottom line. According to Professor Yu Ma, Academic Director of the...

As the retail industry evolves, so too does retail education

Published: 13 November 2020

The retail industry is rapidly evolving under emerging technologies and shifting consumer demands. Discover how the new McGill-Bensadoun Master of Management in Retailing will prepare the next...

Meet the MMR program directors

Published: 14 October 2020

The new Master of Management in Retailing (MMR) program is the latest offering by the Bensadoun School of Retail Management (BSRM) at McGill University. ...

Delve: Can Club Stores Help Consumers Make Healthier Choices?

Published: 29 October 2019

New research from Prof Yu Ma suggests there are opportunities for marketers to encourage healthier shopping among warehouse store customers....

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