According to Professor Saibal Ray, most companies were ill-prepared to deal with the surging demand for essential goods after the outbreak of the pandemic in March 2020....
As Canada struggles with a shortage of vaccine doses, Professor Saibal Ray says the government has an opportunity to get a mass vaccination plan in place by the time the supply chain stabilizes....
A new wave of sustainability-focused retailers are embracing a package-free retail trend to minimize the environmental impact of shopping for groceries and everyday goods....
Quebec will receive only half of the expected Pfizer-BioNtech vaccines by February 8th due to strategy adjustments made by production facilities in Europe. Accelerated vaccine deliveries are...
As social distancing measures remain in replace across Canada, consumers are flocking to buy automated food and drink kiosks for fresh, made-to-order food and beverages with little to no human...
Professor Saibal Ray, Academic Director of the Bensadoun School of Retail Management, describes the daunting complexity involved in ramping up the first round of COVID-19 vaccine production. From...
Professor Saibal Ray weighs in on the strategies that will propel retailers to success in a post-pandemic landscape where the optimal customer experience is a frictionless experience. As the...
Struggling Montreal retailers hope to build a critical mass of shoppers downtown through offering traditional Black Friday sales and events for multiple days, even up to a month in some stores....
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