Public sector organizations need to ensure fair AI implementation

Published: 10 November 2023

Artificial intelligence can identify patterns in data much faster and more effectively and efficiently than humans can, but it is only applicable to the specific contexts in which data was created....

AI tools can have unanticipated consequences for managers

Published: 27 October 2023

When a Los Angeles law firm began adopting new artificial intelligence tools to automate contract reviews, it looked like junior lawyers and paralegals might be out of a job. Yet, even as these...

AI is advancing, but people management still requires a human touch

Published: 19 January 2023

Data could tell you a lot about your employees’ performance, capabilities, and even mental health. But there are risks associated with using algorithms to process this type of data. Artificial...

Delve: Where Artificial Intelligence Meets Management Insights and Solutions

Published: 20 October 2022

How can Artificial Intelligence augment and even improve management of and within organizations? In the interdisciplinary arena of management, AI is being applied to big-picture issues of...

Delve: An Ethical, Human-Centred Approach to AI in Human Resources, with Matissa Hollister

Published: 2 June 2022

Could Artificial Intelligence tools decide who gets hired or fired, who gets a raise, or who’s ready to be a mentor? Some already are, to varying levels of success, and it’s often difficult to...

Avoiding pitfalls of AI recruiting

Published: 4 February 2022

While AI software could eliminate some bias in recruiting, Professor Matissa Hollister says the tool can exacerbate other types of bias, especially related to gender or education, by relying too...

The impact of AI on human resources

Published: 11 January 2022

In 2019, Professor Matissa Hollister began a Resident Fellowship at the World Economic Forum’s The Center for the Fourth Industrial Revolution (C4IR) in San Francisco. While at C4IR, Hollister...

Celebrating excellence in teaching at Desautels

Published: 11 June 2021

Across programs and subject areas, the Desautels Faculty of Management recognizes the vital role that teaching plays in enriching the student experience and in inspiring the next generation of...

Delve: Here’s How to Check in on Your AI System, as COVID-19 Plays Havoc

Published: 30 July 2020

A number of AI systems are breaking down in the context of the COVID-19 pandemic, spotlighting a well-known limitation of AI systems: they do not handle novel situations well. Professor Matissa...

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