For a long time, one of Canada’s largest residential landlords, Canadian Apartment Properties Real Estate Investment Trust (CAPREIT), admittedly did better at managing its properties than its staff did. Its workers were disengaged and unhappy, and their managers were not providing the right sort of feedback. “People didn’t feel they were being recognized for their efforts, they didn’t feel any sense of accomplishment, and the work they did was kind of just seen as, ‘Oh, that’s your work,’ ” says Jodi Lieberman, vice-president of human resources.
This is Karl Moore of the Desautels Faculty of Management at McGIll University with Talking Management for The Globe and Mail. Today I am delighted to speak to Marc Poulin who is the CEO of Empire Co. Ltd., the parent of Sobeys, one of Canada’s top retail supermarket chains.
You have almost 100,000 people working for you now, how can you possibly lead 100,000 people? How do you do that?
David Segal, co-founder of David’s Tea, was recently interviewed by Karl Moore, associate professor at McGill University’s Desautels faculty of management.
... Below is an excerpt of the conversation. For the full interview, tune into CJAD 800 AM, on Friday at 7 p.m. or Sunday at 8 p.m.
Karl Moore: Is David’s Tea the Starbucks of tea? Is that one way of putting it?
Talking Management with Professor Karl Moore: Need innovative ideas? Then tap into your board members’ expertise
This is Karl Moore of the Desautels Faculty of Management at McGill University with Talking Management for The Globe and Mail. Today I am delighted to speak to Michael Useem [a management professor] from the Wharton Business School.
So Mike, you do a lot of research on boards, how can boards help with innovation?
A third of us belong to a group of largely marginalized and ignored minds. At school, quiet children are told they need to brush up on their teamwork. In business, those of few words are often sidelined in important meetings.
... Professor Karl Moore from the Desautels Faculty of Management, McGill University, Montreal, has been interviewing chief executives of large firms about how they manage introverts.
This is Karl Moore of the Desautels Faculty of Management at McGill University, Talking Management for The Globe and Mail. Today, I am delighted to speak to Tarun Khanna from the Harvard Business School.
What do you think is important for a [business] person going to an emerging country? How do we know we have someone who will do well there?