What happens when people don’t understand the work you do? Worse still, what happens when your job relies on the input (financial and otherwise) of the public and clients who incorrectly think they understand the nature of your work?
Research I conducted in conjunction with researchers at a number of universities analysed just this, and we found that in complex professions such as the legal, nursing, accountancy and architecture sectors, both pay and performance can suffer when clients don’t fully understand a profession.
-Article by Heather Vough
"What Clients Don't Get About My Profession: A Model of Perceived Role-Based Image Discrepancies," Academy of Management Journal
Authors: Vough, Heather; Cardador, M. Teresa; Bednar, Jeffrey S.; Dane, Erik; Pratt, Michael G.
Publication: Academy of Management Journal, August 2013
Authors: Gagnon, Suzanne; Vough, Heather C.; Nickerson, Robert
How Did Black Sabbath Get Their First Number One Album in 46 Years? By Reclaiming Their Original Blueprint
Ozzy Osbourne sold 100 million albums worldwide as a solo artist and as a founding member of Black Sabbath. He was a television star and sat comfortably on the throne of his (and his wife Sharon’s) own making. Yet he still dreamed of a greater feat. “I suppose the one ambition I have left,” he wrote in his bestselling 2009 memoir, I Am Ozzy, “is to get a number one album in America.”