Update - Wednesday, Sept. 28. 2016:
The problem described below was resolved of 10:15 today. Email delivery is back to normal.
There is currently a problem with McGill’s anti-spam system, which is causing delays in processing incoming messages from outside McGill.
Due to the increasing prominence of phishing and malware threats, McGill IT Services will be making some changes to the Anti-Spam Filtering Service. On Monday, May 16, 2016, we will lower the threshold of messages that are considered spam and quarantined. This means, unless you have opted-out of the anti-spam quarantine system, more email messages may be blocked from reaching your Inbox. We anticipate only about a 1% increase in the number of messages detected as spam.
Please note that the Anti-Spam site (https://junkmail.mcgill.ca) will be unavailable due to maintenance on Friday, August 28, 2015 from 7:45 am to 8:30 am. We apologize for any inconvenien
On Tuesday, September 30, 2014, from approximately 12:00 noon to 1:00 pm, McGill's Anti-spam service (junkmail.mcgill.ca) will be shut down in order to perform maintenance.
To conform with Canada’s new Anti-Spam Legislation (CASL), coming into effect July 1, 2014, McGill IT Services is increasing efforts to reduce the risk of spam on our mailing lists. We have tightened the regulations on the two types of email distribution lists currently supported.
1) LISTSERV mailing lists are those with addresses of the form xxx [at] lists [dot] mcgill [dot] ca.
You may recently have received one or more emails requesting that you click a link to "Continue receiving promotions" from an organization or commercial company. As of July 1, 2014 the Canadian government will pass new anti-spam legislation (CASL), which imposes severe penalties for organizations that do not abide by the laws concerning mailing lists.
As of Monday, June 2, 2014, changes will be made to McGill's Anti-spam system in order to better protect the McGill community from phishing attempts and other email fraud. The new settings may cause some messages to be falsely identified as spam and quarantined (blocked from your Inbox).
How to know if messages sent to your Inbox have been quarantined
Beginning on December 12, 2013, McGill's Anti-spam system will prepend a notice to warn you when an email cannot be scanned; this is in addition to changing the Subject of the email, which is the current practice. The prepended notice will also contain a brief description of why the email could not be scanned.
There are a few reasons why email messages cannot be scanned by the Antispam system, including if the email:
- is encrypted and password-protected or it contains an attachment that is password-protected.
- contains an attachment th