Educational Technology Analyst (MT0498, IST2E, GR5)

Job Category: 
Term positions for management and excludeds

Position Context:

The Educational Technologist will work as part of the team to select, implement, and support a wide range of educational technologies used to enhance teaching, learning and collaboration within the university community.

Primary Responsibilities:

  • Resolve system incidents/problems and act as a liaison between Business Subject Matter Experts, technical teams and/or third-party vendors as required.
  • Lead the implementation of simple enhancements and/or system configuration changes that meet business needs and are aligned with IT orientations:
  • Gather business requirements;
  • Evaluate feasibility, provide estimates, design solution, and prepare detailed specifications;
  • Participate with team in developing and implementing the enhancements.
  • Implement new systems that meet business requirements and are aligned with IT orientations:
  • Provide estimates for tasks and artifacts under own responsibility;
  • Transform business requirements and conceptual designs into detailed functional specifications in accordance with design standards.
  • Develop and implement functional and system integration testing plans for new technologies and for updates, customization, upgrades, patching, etc. of existing technologies. Support Business Subject Matter Experts and users during user acceptance testing.
  • Produce technical documentation, provide training to Service Desk and technical training staff, and contribute to the development of user documentation and related training materials.
  • Provide 3rd tier support for operations.
  • Monitor educational technology journals and forums to keep pace with educational and technological tools and trends to enhance teaching and learning in higher education.
  • Participate in the development of the 5 Year Educational Technology Roadmap
  • Provide instructional design and development consultation to various university groups.


Undergraduate degree

Three (3) years’ related experience

Other Qualifying Skills and/or Abilities:

Master’s Degree in Educational Technologies and/or 3 years related experience preferred. Demonstrated in-depth experience with learning management systems (proprietary and/or open source) and online course construction. Demonstrated experience with some combination of the technical and functional aspects of core educational technologies tools would be an asset: Web conferencing tools (eg. Lync, Adobe Connect, Skype, etc.). Secure testing tools. Screen sharing. Screen capturing. Lecture recording.Student Response Systems (clickers). Blogs, wikis, and other social networking tools. Ability to work independently and with a team, fostering a collaborative team approach. Ability to work in a fast-changing environment and to learn new tools and applications quickly and independently. English and French, spoken and written.

How to Apply:

Please submit your cover letter and curriculum vitae, clearly indicating the reference number, to IT Services:


McGill University, HR IT Services

688 Sherbrooke Street West, 16th floor

Montreal, Quebec

H3A 3R1


(514) 398-4451


careeropportunity.its [at]

*Current employees: please indicate your McGill ID number in your application.*

We thank all applicants for their interest in McGill University. However, IT Services will only contact applicants selected for an interview.

McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, Professor Angela Campbell, Associate Provost (Equity and Academic Policies) at angela.campbell [at] or 514-398-1660.

IT Services
Enterprise Applications Services
Salary Range: 
(Grade 05) $56,000 - $70,000 (midpoint) - $91,000
One (1) year
Reporting to: 
Teaching, Research, and Student Life Portfolio Manager
Reference no.: