Under the direction of the Executive Director and working closely with the sales and marketing team, the incumbent’s primary objective is to cultivate and develop new relationships to expand the client base for the Institute’s executive seminars. The incumbent will also work with the customer service team to contribute to the open enrolment and custom programs that are delivered in and outside of Montreal. The successful candidate will have proven experience in managing complex projects, preferably in a premium services context, as well as a successful track record of developing leads, proposal development, and winning contracts.
Duties and Responsibilities:
- Identify and pursue opportunities for profitable growth of non‐degree executive education services.
- Proactively expand existing client relationships and develop new relationships with individual learners as well as decision-makers from companies, government and not-for-profit organizations interested in management development seminars and custom learning solutions.
- Develop relationships with HR advisors and executives of organizations (corporate and public sector) to analyze their learning needs.
- Build and manage a bank of potential new client lists in the medium and long term.
- Write reports and proposals to support new initiatives and projects.
- Maintain key client portfolios and pursue new business development to support the objectives of the unit.
- Select and work with academic staff to co-create and deliver premium custom learning solutions.
- Work with multiple stakeholders to help develop, articulate and execute learning solutions
- Participate in various special projects related to business development.
- Participate in customer service activities for open enrollment and custom programs taking place in Montreal as well as other locations.
Education and Experience:
Three (3) years’ related experience
Other Qualifying Skills and Abilities:
Knowledge of adult continuing education and business administration curricula preferred. Capability to build and maintain strong client relationships, with a focus on excellent customer service. Excellent communication skills (oral and written) with ability to express and present complex ideas clearly. Proven ability to interact effectively with individuals at all organizational levels. Organized and detail oriented, with strong analytical capabilities. Comfortable working with new technologies CRM and social media platforms. Resourceful and capable in anticipating problems and effectively resolving challenges. Ability to establish priorities and manage multiple, time-sensitive projects. Versatile and able to adapt to changing priorities. Ability to develop, meet, and monitor project budgets. Enthusiastic, positive and able to manage stress. Self-starter and persevering with a strong interest in lifelong learning. Ability to work effectively as a member of a diverse team. Bilingual - French and English (oral and written).
How to Apply:
Please submit your cover letter and curriculum vitae, clearly indicating the reference number, to Desautels Faculty of Management:
McGill University, Desautels Faculty of Management, Area Personnel Office
1001 Sherbrooke Street West (Samuel Bronfman Building), room 312/313
hr.mgmt [at] mcgill.ca
The deadline to apply for this position is November 21, 2019 at 5:00 PM.
*Current employees: please indicate your McGill ID number in your application.*
We thank all applicants for their interest in McGill University. However, Desautels Faculty of Management will only contact applicants selected for an interview.
In order to maintain internal priority, McGill employees must apply within the delays specified in the MUNACA collective agreement for positions covered by the collective agreement or according to the personnel policies for positions covered by the personnel policies.
McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, accessibilityrequest.hr [at] mcgill.ca or 514-398-3711.