Business Production (ISR)

Business Production (ISR) McGill University

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Important Message/News

Feb 7, 2019

Dear valued clients. Please be advised that in preparation for the Automic (Appworx) upgrade, BP members will be in training on the following dates: Feb 13-15 and Feb 20-22 between 9am and 4pm. Accordingly, the BP team will fulfill your requests on a best effort basis before and after the training, as well as during lunch and class breaks. It would be appreciated if you can consider advancing or postponing your requests as much as feasible to work around the above dates. We apologize for the inconvenience and we value your cooperation while we invest in the new tool to provide an even better and more efficient service in the near future. For emergencies, please communicate with your respective EAS portfolios.


Thank you for your understanding.

The Business Production Team


SMI - Business Production

Provides oversight and leadership in enterprise batch job scheduling, production control, change control, data handling and reporting. Prepares and manages complex workflow automation procedures in a multi-platform environment. Focuses on the planning and integration of recurring processes, change management, secure data handling, reporting, resource optimization, problem tracking, regulatory compliance and procedural documentation.


SMI - Business Production is a subunit of Enterprise Application Services.

Contact us:

Please send email to ISR Business Production Group and we will respond as soon as possible. If it is an urgent situation during a workday call one of the numbers listed below..


Portfolio Manager
Katrina Paris (514) 398-4939
Wasim Beshara IT Tech Lead (514) 398-1762
Munira Arbach Production Control Developer (514) 398-2051
Henry Zurowski Production Control Developer (514) 398-1742
Gaiane Karapetian Production Control Analyst (514) 398-1681

If it is an urgent situation please call NCS Operations at 514-398-3699.


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