The Disruptions in the Consumer Experience Conference, organized by McGill's Bensadoun School of Retail Management, will take place in Montreal on June 14, 2019.
The mission of the conference is to highlight the latest innovations in the customer/user experience space across a diverse array of industry sectors. Invited speakers will come from both academia and industry to discuss the customer side of the business and provide insights on how to understand consumer behaviour, as well as how to attract them and keep them engaged and satisfied. Confirmed speakers to date include:
Airbnb — Cornell — Element AI — Intel — MIT — NYU — RBC — SSense — Stanford — Stitch Fix — Walmart — Wharton — Via