Consumer behaviour has changed dramatically during the pandemic. Public health restrictions have played a major role, but a trend toward e-commerce and omni-channel retail was already underway. It...
In episode 1 of The ‘New Normal’ hosted by Dave Kaufman, Professor Saibal Ray highlights the successes and failures of the COVID-19 vaccine procurement and global distribution, compares Israel's...
McGill University and Alimentation Couche-Tard Inc. announce their partnership in the launch of a retail innovation lab at the Bensadoun School of Retail Management—a live testing ground for...
For the last several decades we have been conditioned to assume that necessities like food items and cleaning supplies will be readily available, whenever we require them. But, the COVID-19...
As this year draws to a close, and some of the more important holidays for retailers (Black Friday, Cyber Monday) are behind us, there is no denying that technological innovations are continuing to...