Automne 2013 – Été 2014
Library & Information Studies : Competitive intelligence process in for-profit and not-for-profit organizations. Principles and tools for identifying competitive intelligence needs; acquiring, organizing and storing information; creating intelligence through analytical techniques; developing and distributing intelligence products. Legal and ethical aspects, information audits, and cooperative intelligence.
Trimestres : Hiver 2014
Chargés de cours : France Bouthillier (Hiver)