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MGCR 472 Operations Management (3 credits)

Offered by: Management (Desautels Faculty of Management)


Management Core : Design, planning, establishment, control, and improvement of the activities/processes that create a firm's final products and/or services. The interaction of operations with other business areas will also be discussed. Topics include forecasting, product and process design, waiting lines, capacity planning, inventory management and total quality management.

Terms: Fall 2013, Winter 2014, Summer 2014

Instructors: Malleswara Talla, Michael Klein (Fall) Brian E Smith, Mehmet Gumus, Beste Kucukyazici, Dadi Wang (Winter)

  • Prerequisite: MGCR 271 or equivalent
  • Requirement for the Canadian Institute of Management