When you have a problem or dispute, the first step is generally to contact your academic advisor or your faculty's associate dean. If they're unable to help, the Office of the Ombudsperson is your next stop. When — and only when — you've exhausted those options, you may want to consider filing a grievance.
You can use the chart [.pdf] on the right to explore the network of McGill people available to help you resolve specific issues, or browse the flowchart below for a picture of the overall conflict resolution process at McGill
Scan the chart below or click here [.pdf] to view the large version or here [.pdf] for a text-only version.
Filing a Grievance
Please note that this website is intended as an informal, unofficial guide to students' rights and responsibilities. The Handbook on Student Rights and Responsibilities is the only official source on this subject.
